Elena Raznova, Marketing & Communication Executive

Elena Raznova

Marketing & Communication Executive

Zeus Consulting

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Project Management
Expérience
12 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 7 Mois

Marketing & Communication Executive à Zeus Consulting
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2016

Responsible for generating new leads as well as maintaining the relationship and demand among existing accounts to achieve the target. Updating the client database thoroughly to perform regular follow up and build the pipeline of the clients. Attending conferences, meetings and presenting the company profile whenever required. Handling professional correspondence and billing tasks. Preparing marketing materials (newsletters, brochures, public posts, promo-activities, Facebook and LinkedIn ads and so on) and contributing to the overall marketing strategy of the company.

Front Desk Agent à Crowne Plaza Dubai
  • Émirats Arabes Unis - Dubaï
  • avril 2014 à janvier 2016

- check-in / check-out process
- telephone calls
- emails
- cashiering / credit card transactions
- high balance and trace reports
- advance purchase
- DTCM reports (Dubai Tourism fee related)

Management Trainee à Movenpick Resort & Spa
  • Thaïlande
  • avril 2013 à mars 2014

A dynamic experience in F&B and FO departments. I was a part of the management team, participated in events and day-to-day operation in all the areas of the hotel. I was also responsible for generating and analyzing daily/monthly reports and worked on marketing solutions for the F&B department. Additionally I presented the hotel in front of 200 Russian delegates with my own presentation material. I also thought Russian class for the Thai staff during the period of 4 months as it's required in this area.

F&B Operations Trainee à Krebs Hotel
  • Suisse
  • avril 2012 à octobre 2012

While working on the MBA in Switzerland, each student had to complete a 6 months hands-on training and penetrate in the hospitality culture. This internship also helped me to learn basics of German language and I was able to communicate quite well (job-wise) with the customers only after 2 months of work.

Hostess à Focolare Bar
  • Etats Unis
  • mai 2010 à octobre 2010

This was my second Work & Travel experience in the USA

Housekeeping attendant à Harbor Ridge Resort
  • Etats Unis
  • juin 2009 à octobre 2009

This was my first experience of working abroad as I participated in Work & Travel program for students from all over the world. I used to still study for my Bachelor's back home and during summer breaks I traveled to States to earn some money, study the language and make memories.

Éducation

Diplôme, Project Management
  • à Project Management Institute
  • mars 2016

35 Professional Development Units in Project Management

Master, MBA
  • à City University of Seattle
  • octobre 2013
Baccalauréat, International Business Studies
  • à Siberian Federal University
  • juin 2011

Specialties & Skills

Presentation Skills
Hospitality Management
Communication Skills
Negotiation
Administration
Front Office operation
F&B management
research
Hospitality administration
sustainability
presentation skills

Langues

Russe
Expert
Anglais
Expert
Espagnol
Moyen
Allemand
Débutant

Formation et Diplômes

Project Management Professional Training (Formation)
Institut de formation:
Zeus Consulting
Date de la formation:
March 2016
Durée:
35 heures

Loisirs

  • Playing guitar
  • Cycling
  • Numerology