Elena Raznova, Marketing & Communication Executive

Elena Raznova

Marketing & Communication Executive

Zeus Consulting

البلد
الإمارات العربية المتحدة
التعليم
دبلوم, Project Management
الخبرات
12 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 7 أشهر

Marketing & Communication Executive في Zeus Consulting
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2016

Responsible for generating new leads as well as maintaining the relationship and demand among existing accounts to achieve the target. Updating the client database thoroughly to perform regular follow up and build the pipeline of the clients. Attending conferences, meetings and presenting the company profile whenever required. Handling professional correspondence and billing tasks. Preparing marketing materials (newsletters, brochures, public posts, promo-activities, Facebook and LinkedIn ads and so on) and contributing to the overall marketing strategy of the company.

Front Desk Agent في Crowne Plaza Dubai
  • الإمارات العربية المتحدة - دبي
  • أبريل 2014 إلى يناير 2016

- check-in / check-out process
- telephone calls
- emails
- cashiering / credit card transactions
- high balance and trace reports
- advance purchase
- DTCM reports (Dubai Tourism fee related)

Management Trainee في Movenpick Resort & Spa
  • تايلاند
  • أبريل 2013 إلى مارس 2014

A dynamic experience in F&B and FO departments. I was a part of the management team, participated in events and day-to-day operation in all the areas of the hotel. I was also responsible for generating and analyzing daily/monthly reports and worked on marketing solutions for the F&B department. Additionally I presented the hotel in front of 200 Russian delegates with my own presentation material. I also thought Russian class for the Thai staff during the period of 4 months as it's required in this area.

F&B Operations Trainee في Krebs Hotel
  • سويسرا
  • أبريل 2012 إلى أكتوبر 2012

While working on the MBA in Switzerland, each student had to complete a 6 months hands-on training and penetrate in the hospitality culture. This internship also helped me to learn basics of German language and I was able to communicate quite well (job-wise) with the customers only after 2 months of work.

Hostess في Focolare Bar
  • الولايات المتحدة
  • مايو 2010 إلى أكتوبر 2010

This was my second Work & Travel experience in the USA

Housekeeping attendant في Harbor Ridge Resort
  • الولايات المتحدة
  • يونيو 2009 إلى أكتوبر 2009

This was my first experience of working abroad as I participated in Work & Travel program for students from all over the world. I used to still study for my Bachelor's back home and during summer breaks I traveled to States to earn some money, study the language and make memories.

الخلفية التعليمية

دبلوم, Project Management
  • في Project Management Institute
  • مارس 2016

35 Professional Development Units in Project Management

ماجستير, MBA
  • في City University of Seattle
  • أكتوبر 2013
بكالوريوس, International Business Studies
  • في Siberian Federal University
  • يونيو 2011

Specialties & Skills

Presentation Skills
Hospitality Management
Communication Skills
Negotiation
Administration
Front Office operation
F&B management
research
Hospitality administration
sustainability
presentation skills

اللغات

الروسية
متمرّس
الانجليزية
متمرّس
الاسبانية
متوسط
الالمانية
مبتدئ

التدريب و الشهادات

Project Management Professional Training (تدريب)
معهد التدريب:
Zeus Consulting
تاريخ الدورة:
March 2016
المدة:
35 ساعة

الهوايات

  • Playing guitar
  • Cycling
  • Numerology