Elena Raznova, Marketing & Communication Executive

Elena Raznova

Marketing & Communication Executive

Zeus Consulting

Location
United Arab Emirates
Education
Diploma, Project Management
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Marketing & Communication Executive at Zeus Consulting
  • United Arab Emirates - Dubai
  • My current job since February 2016

Responsible for generating new leads as well as maintaining the relationship and demand among existing accounts to achieve the target. Updating the client database thoroughly to perform regular follow up and build the pipeline of the clients. Attending conferences, meetings and presenting the company profile whenever required. Handling professional correspondence and billing tasks. Preparing marketing materials (newsletters, brochures, public posts, promo-activities, Facebook and LinkedIn ads and so on) and contributing to the overall marketing strategy of the company.

Front Desk Agent at Crowne Plaza Dubai
  • United Arab Emirates - Dubai
  • April 2014 to January 2016

- check-in / check-out process
- telephone calls
- emails
- cashiering / credit card transactions
- high balance and trace reports
- advance purchase
- DTCM reports (Dubai Tourism fee related)

Management Trainee at Movenpick Resort & Spa
  • Thailand
  • April 2013 to March 2014

A dynamic experience in F&B and FO departments. I was a part of the management team, participated in events and day-to-day operation in all the areas of the hotel. I was also responsible for generating and analyzing daily/monthly reports and worked on marketing solutions for the F&B department. Additionally I presented the hotel in front of 200 Russian delegates with my own presentation material. I also thought Russian class for the Thai staff during the period of 4 months as it's required in this area.

F&B Operations Trainee at Krebs Hotel
  • Switzerland
  • April 2012 to October 2012

While working on the MBA in Switzerland, each student had to complete a 6 months hands-on training and penetrate in the hospitality culture. This internship also helped me to learn basics of German language and I was able to communicate quite well (job-wise) with the customers only after 2 months of work.

Hostess at Focolare Bar
  • United States
  • May 2010 to October 2010

This was my second Work & Travel experience in the USA

Housekeeping attendant at Harbor Ridge Resort
  • United States
  • June 2009 to October 2009

This was my first experience of working abroad as I participated in Work & Travel program for students from all over the world. I used to still study for my Bachelor's back home and during summer breaks I traveled to States to earn some money, study the language and make memories.

Education

Diploma, Project Management
  • at Project Management Institute
  • March 2016

35 Professional Development Units in Project Management

Master's degree, MBA
  • at City University of Seattle
  • October 2013
Bachelor's degree, International Business Studies
  • at Siberian Federal University
  • June 2011

Specialties & Skills

Presentation Skills
Hospitality Management
Communication Skills
Negotiation
Administration
Front Office operation
F&B management
research
Hospitality administration
sustainability
presentation skills

Languages

Russian
Expert
English
Expert
Spanish
Intermediate
German
Beginner

Training and Certifications

Project Management Professional Training (Training)
Training Institute:
Zeus Consulting
Date Attended:
March 2016
Duration:
35 hours

Hobbies

  • Playing guitar
  • Cycling
  • Numerology