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Mohamed El-Hiti, Commercial Director and Acting General Manager

Mohamed El-Hiti

Commercial Director and Acting General Manager·EG INSURTECH

Egypt

Master's degree, Business Administration

Work experience

Total years of experience: 28 years, 3 months

Commercial Director and Acting General Manager

December 2022 - Present

EG INSURTECH

Cairo, Egypt

December 2022 - Present

1. Overseeing Sales, Marketing, Customer Success and Operations departments.
2. Developing and implementing company strategies, goals and objectives, with the aim to accelerate growth.
3. Managing existing client relationships - understanding their requirements, ensuring their needs are met.
4. Designing and implementing new sales, marketing and customer success strategies.
5. Collaborating with and coordinating diverse teams.
6. Negotiating ongoing contracts with partners, resellers and customers; managing and reviewing contracts and making recommendations regarding commerciality.
7. Establishing and maintaining long-term, profitable partnerships with key stakeholders.
8. Assisting with setting, managing and monitoring financial targets and budget.
9. Ensure potential disputes are identified and resolved as early as possible to mitigate scale and complexity of issues.
10. Provide commercial assurance through forecasting, project review as required and identification of issues giving rise to commercial risk.
11. Create a culture of success and ongoing business and goal achievement.
12. Building Strong Independent Team Technology and Commercial.
13. Ensure Building Reliable Platform.
14. Ensure Delivery Timeliness Commitment and Ticketing Response and Resolution.
15. Ensuring that the team is fully allocated.
16. Ensuring that the employees churn rate not to exceed 5%.
17. Ensuring delivering the highest quality solution and products with the best UI & UX.
18. Align with department budget and use it efficiently.
Company industry:
Software Development
Job role:
Management

Commercial Director

January 2021 - Present

EG INSURTECH

Cairo, Egypt

January 2021 - Present

1. Overseeing Sales and Marketing departments.
2. Developing and implementing commercial strategies in line with company goals and objectives, with the aim to accelerate growth.
3. Managing existing client relationships - understanding their requirements, ensuring their needs are met.
4. Designing and implementing new sales, marketing and customer success strategies.
5. Collaborating with and coordinating diverse teams.
6. Negotiating ongoing contracts with partners, resellers and customers; managing and reviewing contracts and making recommendations regarding commerciality.
7. Establishing and maintaining long-term, profitable partnerships with key stakeholders.
8. Assisting with setting, managing and monitoring financial targets and budget.
9. Ensure potential disputes are identified and resolved as early as possible to mitigate scale and complexity of issues.
10. Provide commercial assurance through forecasting, project review as required and identification of issues giving rise to commercial risk.
11. Create a culture of success and ongoing business and goal achievement.
Company industry:
Software Development
Job role:
Management

Commercial Director

September 2020 - Present

Softec Technologies

Cairo, Egypt

September 2020 - Present

1. Overseeing Sales, Marketing and Customer Success departments.
2. Developing and implementing commercial strategies in line with company goals and objectives, with the aim to accelerate growth.
3. Managing existing client relationships - understanding their requirements, ensuring their needs are met.
4. Designing and implementing new sales, marketing and customer success strategies.
5. Collaborating with and coordinating diverse teams.
6. Negotiating ongoing contracts with partners, resellers and customers; managing and reviewing contracts and making recommendations regarding commerciality.
7. Establishing and maintaining long-term, profitable partnerships with key stakeholders.
8. Assisting with setting, managing and monitoring financial targets and budget.
9. Ensure potential disputes are identified and resolved as early as possible to mitigate scale and complexity of issues.
10. Provide commercial assurance through forecasting, project review as required and identification of issues giving rise to commercial risk.
11. Create a culture of success and ongoing business and goal achievement.
Company industry:
Software Development
Job role:
Management

Head Of Sales

May 2012 - Present

Softec Technologies

Cairo, Egypt

May 2012 - Present

1. Responsible for the performance and development of the Sales Force.
2. Initiates and coordinates development of action plans to penetrate new markets.
3. Provides timely feedback to senior management regarding performance.
4. Recruits, tests, and hires Sales force based on criteria agreed upon by senior management.
5. Insures that all Sales Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
6. Delegate authority and responsibility with accountability and follow-up.
7. Conducts regular coaching and counselling with Sales Executives to build motivation and selling skills.
8. Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
9. Demonstrates ability to interact and cooperate with all company employees.
10. Co-ordinate delivery of company services to the client(s).
11. Clarify client(s) briefs to understand requirements, deliverables, end goals and risks. Communicate these effectively to internal teams.
Company industry:
Software Development
Job role:
Management

Sales Manager

November 2009 - April 2012

WSI Marketing

Cairo, Egypt

November 2009 - April 2012

1. Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
2. Responsible for the performance and development of the Sales Representatives.
3. Initiates and coordinates development of action plans to penetrate new markets.
4. Developing and implementing marketing plans as needed.
5. Provides timely feedback to senior management regarding performance.
6. Controls expenses to meet budget guidelines.
7. Recruits, tests, and hires Sales Representatives based on criteria agreed upon by senior management.
8. Insures that all Sales Representatives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
9. Conducts regular coaching and counselling with Sales Representatives to build motivation and selling skills.
10. Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
11. Demonstrates ability to interact and cooperate with all company employees.
Company industry:
Marketing
Job role:
Sales

Senior Sales Account Manager

May 2009 - October 2009

Sigma IT

Riyadh, Saudi Arabia

May 2009 - October 2009

1. Managing a portfolio of accounts.
2. Managing the work of account executives.
3. Manage "sales" pipeline to meet targets.
4. Set-up and attend meetings, presenting company approaches.
5. Orchestrate cross functional teams to achieve strong client results.
6. Co-ordinate delivery of company services to the client(s).
7. Ensure communications, reports, presentations, and deliverables are of the highest standard, meeting client(s) commercial needs.
8. Work with Project Manager(s) to ensure appropriate resources are available.
Company industry:
IT Services
Job role:
Sales

Sales Account Manager

February 2008 - April 2009

WSI Marketing

Riyadh, Saudi Arabia

February 2008 - April 2009

1. Managing a portfolio of accounts.
2. Using an existing network of industry contacts to generate revenue.
3. Managing the work of account executives.
4. Leading project management activity.
5. Achieving sales targets.
6. Attending client meetings & delivering initial client presentation.
7. Maintaining and expanding relationships with existing clients.
8. Completing administrative work, as required.
Company industry:
Marketing
Job role:
Sales

Marketing Sales Representative

February 2005 - January 2008

Glaxosmithkline

Riyadh, Saudi Arabia

February 2005 - January 2008

1. Working with Central Region Respiratory Team.
2. Working with Central Region Zantac75 Team.
3. Building and maintaining positive working relationships with pharmacists.
4. Covered most of Riyadh areas.
5. Keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets.
6. Increasing the consumption with all my accounts.
7. Monitoring competitor activity and competitors' products.
Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Sales Medical Representative

April 2004 - January 2005

Tharban Trading Company

Riyadh, Saudi Arabia

April 2004 - January 2005

1. Participated in the launch of seven Spanish products.
2. Worked with Dermatologists, Ob-Gynaecologists, Surgeons & G.P physicians.
3. Presented selling skills courses to the sales team.
4. Translate memes from English into Arabic to the sales team.
5. Covered most of the areas of the Central Region.
Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Sales Representative & Co-Founder

February 1998 - January 2004

United Soul Advertising Company

Alexandria, Egypt

February 1998 - January 2004

1. Promoting Design Works in Alexandria downtown area.
2. Developing Web Sites.
3. Creating Photo & Video designs.
4. Computers H/W Support Maintenance.
Company industry:
Software Development
Job role:
Sales

Education

Arab Academy For Science, Technology & Maritime Transport

June 2023

June 2023

Master's degree, Business Administration

Egypt

GPA (point): 3.98 out of 4

GPA (point): 3.98 out of 4

Master of Business Administration – MBA Arab Academy for Science, Technology & Maritime Transport Graduate School of Business - AAGSB Smart Village Campus, Giza, Egypt • Major: Strategic Management • Grade: Excellent • G.P.A: 3.98

Alexandria University

May 2003

May 2003

Bachelor's degree, Accounting

Egypt

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Bachelor of Commerce Accounting Department Alexandria University Faculty of Commerce Alexandria, Egypt • Major: Accounting • Grade: Satisfactory

Skills

Sales

Expert

Sales Management

Expert

IT Sales

Expert

strong sales costumer service and people skills

Expert

Work medical sales rep at a pharmaceutical company

Expert

ACCOUNTABILITY

Expert

SALES

Expert

MANAGEMENT

Expert

MARKET AREA

Expert

PRESENTATIONS

Expert

COORDINATING

Expert

CUSTOMER SUCCESS

Expert

SCALE (MAP)

Expert

FORECASTING

Expert

PROJECT MANAGEMENT

Expert

Business Development

Expert

Decision-making

Expert

Operations Management

Expert

Customer Relationship Management

Expert

Innovation

Expert

Analytical Skills

Expert

Negotiation

Expert

Conflict Resolution

Expert

Leadership and Team Management

Expert

Adaptability

Expert

Communication

Expert

Strategic Planning

Expert

Problem-solving

Expert

Presentation

Expert

Cross-functional Collaboration

Expert

Performance Management

Expert

Time Management

Expert

Innovation and Creativity

Expert

Sales

Expert

Sales Management

Expert

IT Sales

Expert

strong sales costumer service and people skills

Expert

Work medical sales rep at a pharmaceutical company

Expert

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Harvard Leading The Business Certification
Mar 2016
Certified Internet Marketing Consultant
Jun 2008
Negotiation and Communication skills
Aug 2008
Training
Pricing Strategies
The German - Arab Chamber of Industry & Commerce
Aug 2020
B2B Social Media Marketing
The German - Arab Chamber of Industry & Commerce
Jul 2020
Finance for Non-Finance Managers
The American University in Cairo
Dec 2018
Effective Communications & Human Relations
Dale Carnegie Training & Endeavour Egypt
Apr 2016
Soft Skills
GlaxoSmithKline
Sep 2006
Basic Business Skills Acquisition
Future Generation Foundation & Berlitz
Jan 2004

Recommendations

Mahmoud Mahdy

Apr 2010

Apr 2010

General Manager•Partner

Worked with Mohamed during his employment at the Saudi WSI office. We were their preferred WSI production center. It was great working with him, he always made our job easy and always managed to pull successful projects. I would highly recommend him.

Mohammed El-Sawah

Apr 2010

Apr 2010

Internet Marketing Consultant•Manager

Mohammed is a sincere and passionate individual and a great team worker. His loyalty and positive attitude are very well maintained even under pressure. He has a great capacity for learning and development and he handles change maturely. Mohammed is also creative when it comes to problem solving, he perseveres to attain the objectives he is assigned to and he handles criticism professionally.

radwan shaker

Apr 2010

Apr 2010

Field force manager•Colleague

Mohammed is skilluf person,& has strong experiance in Saudi market I recommende him in any sales posation

Helmy Badawy

Apr 2010

Apr 2010

key account executive•Colleague

I do recommend Mohammad for senior position in sales During work with him he demonstrates high calibre of enthusiasm; strong vision and capabilities enable him to smart reach for his objectives. He is very passant, ambitious, and has no problems to work under stress. Mohammad is very open, easily express him self and very cooperative with his colleague .

Loay Ashour

Apr 2008

Apr 2008

Field Force Manager•Manager

Mohammed has contributed significantly as a key player to sustain the Indisputable Leadership position we have today in the Saudi Market during his 4 years of service with GSK, performing a multitude of tasks with a common degree of energy, dedication, and enthusiasm. There is no doubt that his efforts and support will be greatly missed. Please join me in wishing Mohammed all the best in his future endeavours.

Hisham Fahmy

Apr 2008

Apr 2008

HR Director•Colleague

Mohamed has always shown great enthusiasm and dedication to his assigned objectives and targets. His IT knowledge was put into innovative ideas which he frequently positively utilized to acheive his as well as his colleagues goals. Mohamed is a team player, with positive attitude.

Hobbies and interests

Reading