ايليا قره قشيان, Logistics Specialist / Accountant

ايليا قره قشيان

Logistics Specialist / Accountant

Khonaysser Motors

البلد
لبنان - بيروت
التعليم
دبلوم, Accounting and Computer Science
الخبرات
10 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 11 أشهر

Logistics Specialist / Accountant في Khonaysser Motors
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أبريل 2022
English Teacher في Freelance
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ مارس 2021

Teaching students from diverse backgrounds at all levels locally and abroad.
English grammar and spelling.
English literature and critical thinking.
English essays, letters, research papers etc...
TOFEL and IELTS sessions.
CombinedvariousEnglishteachingmethodsandtechniquestohelpstudents improvetheir
results.
Maintained positive student-teacher relationship and cooperated with parents on a daily basis.
Closely supervised students’ growth and helped them improve written and oral tests scores

Restaurant Floor Manager في Crepaway
  • لبنان - بيروت
  • ديسمبر 2021 إلى أبريل 2022
Catering Waiter/Bartender/Barista/Team Leader في Freelance
  • لبنان - بيروت
  • يونيو 2013 إلى ديسمبر 2021

Hosting all ceremonies (Weddings, Engagements, Baptisms, First Communions, Birthdays,
Funerals, and Special Events)
Managing tables, sections, getting all cutleries ready for the service.
Greeting the people coming forthe ceremony with a warm smile, welcome drinks, and soothing
music.
Ensuring a professional service to achieve customer satisfaction.
Leading all other coworkers as well as making sure thatall other coworkers were on task and
productive.
Providing customers with the best customer service, I would greet them when they come
through the door as well as when they leave.

Client Service Executive and Sales Manager في MindByte Communications
  • قبرص - Limassol
  • يونيو 2021 إلى نوفمبر 2021

Responsible for all current and new clients.
Head of Sales and Customer Service at HealthManagement.org (One of the biggest Healthcare
Journals in EU and ROW).
Close relationships with VIP clients such as Pfizer, Philips, AstraZeneca, AGFA Healthcare, etc… (With
all due respect to other companies not mentioned above).
Detailed study for every company to supply them with a record breaking and achieving campaign.
Achieving MindByte’s mission and vision (Campaigns that deliver).
Attending abroad congresses such as Arab Health (Dubai) MEDICA (Dusseldorf) RSNA (Chicago) and
various others.
Sales pitching MARCOM department, CEOs, CMOs, CFOs.
Using a strategic point of view to attract engagement and new leads.
Maintaining a professional approach to all clients

Financial Consultant / Account Manager| في MetLife
  • لبنان - بيروت
  • أغسطس 2020 إلى يونيو 2021

Investment Consultant and Insurance Specialist.
Life Insurance, Critical Illness Insurance, Disability Insurance, Retirement planning and
Educational planning specialist.
Income protection and wealth preservation specialist.
Stocks and bonds trading.
Detailed study for every individual to supply him/her with his/her needs.
Up to date sales trainings and meetings to discuss new methods and services

Staff Trainer في Al Midan Restaurant
  • لبنان - بيروت
  • يونيو 2020 إلى سبتمبر 2020

Staff training, service training, waiter script, time management, customer care, and objection
handling

Store Keeper/ JR Accounant / Purchasing Manager/ Stock Management | في Louis V Hotel
  • لبنان - بيروت
  • ديسمبر 2018 إلى أبريل 2020

Slashedpayroll/benefitsadministrationcosts by 30%bynegotiatingpricingandfees, while
ensuring the continuation and enhancements of services.
Administration of accounts receivable and payable.
Efficient maintenance of the integrity of general ledger accounts.
Able to accurately gather, interpret and analyze financial data.
Bank statements and invoicing.
Invoicing and data entry on GPOS system.
Placing orders for the hotel as per weekly needs once a week.
Solid working knowledge of MS Office with a strong level of proficiency in Excel
Receiving and checking on the goods as per my order, condition, and expiry date.
Placing andstoring items asperthe MinistryofHealthregulations andFIFOmethod.
Making sure all fridges and freezers are up to a specific temperature for the items being stored
inside (Fish, Meat, Chicken … Etc.)
Monthly inventory.
Applying a new work system that worked perfectly intheHotel and is still used till
date.
WorkingextranightshiftsasBartenderforeventsor ValetParkingand BellBoy

Restaurant Team Leader في Bartartine
  • لبنان - بيروت
  • أغسطس 2018 إلى ديسمبر 2018

Achieving Bartartine’s mission and vision ( To friendship, bread, and coffee ).
Attheendofthenightorbeginningoftheday, Ialsohavetocountregistersandbreakthem
down or build them up.
Makingsuretheyaren'tlollygagging, they'restayingontask, checkingoncustomers, cleaningup
the store floor when needed, and give them tasks when needed.
Branch opening in ABC Mall Dbayeh.
Staff training on customer care, posture, service, upselling, barista, menu knowledge Etc…
Attended leaders meetings and trainings on weekly basis.
Overseeingcrewinopeningorclosingandthroughoutanyshifthandleanyissues
addressed by customers.
Analyticalskillsandprofessionalcustomerobjectionhandlingwithhighestsatisfactionsachieved.
Maintaining ideal numbers of staff on given shifts and "cutting" employees whenever needed.
Placing warehouse orders and bakery/pastry orders forthe upcoming days with minimal to0
waste.
Monthly inventory.
SendingEmails with daily reports to the head office with the money and sales report as well as
management of the petit cash. Reporting on a daily basis to the area and operation managers.
Using Squirrel system at ease.
Achieving a tidy and clean section with a great visual display to attract potential customer

Waiter/Bartender/Barista/Leader/Trainer| في Nationale Restaurant
  • لبنان - بيروت
  • أبريل 2018 إلى أغسطس 2018

Restaurantopening, menu engineering, preopening andstafftraining tomakesureeverything is
ready.
Worldcupshiftsof16to18hourswithnooffdaysanddisplayofallfootballgames.
Customer satisfaction and perfect service.
Management all the restaurant money in the shift.
Using Omega system at ease

Retail Sales Associate في Mike Sport
  • لبنان - بيروت
  • يناير 2018 إلى أبريل 2018

Handling goods coming from the warehouse according to the order, and the barcode on the
paper I have in hand, and on the item.
Managing my section and display on mannequins making sure it is all clean and up to date.
Helping customers find their desired sportswear or machine.
Helping in gift choices.

Waiter/Bartender/Barista/Leader في Crepaway
  • لبنان - بيروت
  • يونيو 2016 إلى يناير 2018

Achieving Crepaway’s mission and vision ( Good food, Good mood ).
Undergoing all trainings regarding customer care, body language and sales.
Upselling and cross selling mastermind toensuretheguest feelsathomeand comesback.
Achieving a tidy and clean section with a great visual display to attract potential customers
Professional objection handler and ensuring the guest is always happy.
Management of the petit cash as well as the whole shift money.
Using Squirrel system at ease

Retail Sales Associate في Joue Club
  • لبنان - بيروت
  • فبراير 2016 إلى مايو 2016

Achieving a tidy and clean section with a great visual display to attract potential customers.
Helping customers choose their desired toys, and gifts.
Monthly inventory

الخلفية التعليمية

دبلوم, Accounting and Computer Science
  • في MITAS ( Montana Institute of Technology and Applied Science )
  • يونيو 2017

Montana Institute Of Technology And Applied Science, where I studied Accounting and Computer Science graduating with highest distinction being the 1st in my promotion. To add I kept learning English, French, and Arabic respectively the same.

الثانوية العامة أو ما يعادلها, High school
  • في Jesus And Mary School
  • يونيو 2016

Jesus and Mary School, where I learned 3 languages fluently English, French, and Arabic.

Specialties & Skills

CUSTOMER SATISFACTION
CUSTOMER SERVICE
EVENT MANAGEMENT
MANAGEMENT
CUSTOMER SUPPORT
INVENTORY MANAGEMENT
MICROSOFT MONEY

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Holder of English TOFEL (الشهادة)
تاريخ الدورة:
April 2017
Microsoft Word Certificate ( Achieved within the top 5% from 3.3M people ). (الشهادة)
تاريخ الدورة:
June 2021
Microsoft Excel Certificate(Achieved within the top 5%from11Mpeople). (الشهادة)
تاريخ الدورة:
June 2021
Food Safety and Customer Satisfaction. (الشهادة)
تاريخ الدورة:
September 2018
How to be Successful:The 6 Pillars of Success & Prosperity. (الشهادة)
تاريخ الدورة:
April 2021
Time Management Public Speaking. (الشهادة)
تاريخ الدورة:
March 2021
Time Management Public Speaking. (الشهادة)
تاريخ الدورة:
March 2021
Time Management Public Speaking. (الشهادة)
تاريخ الدورة:
March 2021
Charisma: You Can Develop Charisma. (الشهادة)
تاريخ الدورة:
February 2021
Beating Anxiety: Learn The Hidden Secrets Of Beating Anxiety. (الشهادة)
تاريخ الدورة:
February 2021
Presentational Skills: Give A Great Team Presentation. (الشهادة)
تاريخ الدورة:
February 2021
Raising Capital Secrets. (الشهادة)
تاريخ الدورة:
January 2021
Ace Your Career With The Power Of Artificial Intelligence. (الشهادة)
تاريخ الدورة:
January 2021
Time Management For Professionals. (الشهادة)
تاريخ الدورة:
January 2021

الهوايات

  • Fishing, Basketball, Football, Gym, (Everything that requires physical activity)