eliana bou nafeh, assistant store manager

eliana bou nafeh

assistant store manager

Socodile Holding

Location
Lebanon
Education
Bachelor's degree, Banking and Finance
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

assistant store manager at Socodile Holding
  • Lebanon
  • November 2012 to February 2013

-Helping customers by providing them information, answering questions, completing payment transactions.
-Preparing sales and customer relation reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
-Preparing reports by collecting, analyzing, and summarizing information.
-Maintaining professional and technical knowledge by attending educational workshops and training sessions.
-Contributing to team effort by accomplishing related results as needed.

sales person at Socodile Holding
  • Lebanon
  • March 2010 to October 2012

-Welcoming customers by greeting them.
-advising customers by providing information on products.
-Helping customer make selections by building customer confidence; offering suggestions and opinions
documenting sale by creating or updating customer profile records.

cashier/customer service at bou khalil
  • Lebanon
  • August 2008 to September 2010

Receiving payment by cash, check, credit cards, vouchers, or automatic debits.
-Issuing receipts, refunds, credits, or change due to customers.
-Greeting customers entering establishment.
-Resolving customer complaints.
-Answering customers’ questions, and providing information on procedures or policies.
-Computing and recording totals of transactions.
-documenting sale by creating or updating customer profile records.

Education

Bachelor's degree, Banking and Finance
  • at American University Of Technology
  • June 2012

Specialties & Skills

conputer skills

Languages

English
Intermediate
French
Intermediate