Eliana Trabelsie

Marketing/Service Delivery
Vubiquity, Dubai, UAE (2010 - Present)
• Managed the launching of the VOD service for Du Telecom
• Closely worked with Du and our head office in London to create a rebrand of the service and see it through, aiming to style the service for customers to easily navigate the platform
• Managing the service to achieve a higher percentage of viewers by using target audience strategies when selecting recently added, top titles, special offers, and our recommends folder
• Providing information by collecting, analyzing, and summarizing data of rentals and views
• Creating an overview in PowerPoint for our client on the major upcoming content scheduled to be delivered through the year
• Identifying marketing opportunities by paying close attention to consumer requirements
• Responsible for promotions and all activities related to the platform, such as additions to the service and updates to the editorial folders
• Tracking and maintaining our delivery content and ensuring that all assets are delivered on time and checking that the delivered content is ready for customers to easily view
• Sending updated reports to both Du and our head office to easily track sales and report on the progress of rentals

Meta Data Editor
Vubiquity, Dubai, UAE (2010 - Present)
• Editing and refreshing all folders on a daily basis to comfortably display all content that is current
• Verifying that series and movies follow the same order in the metadata
• Ensuring that all grammar and spelling is correct on the service to enhance customer experience
• Creating products and titles on our online directory (VZ) and ensuring that assets ready for delivery
• Updating and maintaining metadata (XML) files

Business Support Administrator
HayGroup, Dubai, UAE (2011 - 2011 \{4 Month Contract\})

• Providing administrative support to the consultants where required to ensure the organization's aims are met and deadlines are achieved
• Creating and developing proposals on PowerPoint and Word for our clients
• Ensuring that all proposals and bids are accurately prioritized to meet changing deadlines and delivered within agreed timescales
• Arranging meetings, booking facilities, attending meetings, minute taking and distribution of minutes
• Setting up and running various network meetings including preparation of materials/proposals
• Maintaining and improving quality and presentation of documents to provide an effective and efficient service
• Distributing information appropriately and ensure that incoming information is accurately stored correctly

MCR Operator/Scheduler
METV Television Services LTD, Limassol, Cyprus (2007 - 2010)

• Solving problems and collaborating with others in case of emergencies, such as the loss of a channel signal or a server crash.
• Planning and adjusting the playlists for upcoming weeks
• Recording and digitizing programs to air on the company's channels
• Feeding live shows, such as NCAA basketball and Wimbledon, on the channel through satellite or online
• Receiving promos and programs, such as PGA golf tours and news, through satellite
• Monitoring channels, by verifying that the channels are at the highest efficiency with a strong signal
• Subtitling programs, as well as adjusting video and audio levels to ensure the best quality is delivered
• Writing the synopsis for promos aired on the live channel