Sales Executive Ali Bin Ali Luxury W.L.L.
Ali Bin Ali Group
Total years of experience :9 years, 2 Months
Deeply understand the brand's history, products, and ethical practices to effectively communicate the value of our watches and jewelry to prospective clients.
Provide excellent customer service, & promptly address client's needs and requests.
Maintain professional and warm composure at all times.
Ensure that products are well arranged and displayed. Reach sales targets set by management (Exceeded monthly target by average of 110%). Achieve boutique sales contribution target (Surpassed individual contribution of 14% by 8%). Assist team in sales & operation process
Abide by the AML rules (KYC) and by FATCA policies.
Sell & cross-sell banking products to match customer’s financial needs (Attained 155% average sales target/6 semesters through personal/SME loans & credit cards).
Ensure top level of confidentiality & cliental service
(Broke the requisite KPI with quality customer care).
Balance cash drawer/vault & basic branch operations (Processed 65% of branch operations). Monitor & count ATM machines (Handled 7 ATMs). Attract new clients (Opened 100+ new individual &
corporate accounts in 2019 ).
Receive and resolve customers claims.
Analyze process workflow, workers and equipment
layout (Achieved efficiency in discharging vessels with an average of 140 cars in 1 hour).
Control expenses according to allocated budget for each vessel (Decreased cost by 20%).
Ensure utmost level of security and safety requirements on board ship & deck (Reduced cargo damage by 80%).