ELIBETH CALERA

Responsible to maintain the outstanding customer service as per Company standards, excellent leadership, motivational skills, generating sales, merchandising and safeguarding company assets.Analyze grammatically of weekly commercial reports and uses of the information to improve store performance, maximize the sales opportunities through brand guidelines. Oversaw entire store operations in the absence of the Store Manager. Researched and developed additional product lines, drive sales through initiatives and new ideas and creating marketing strategies to stimulate sales for the products. Supervised all daily functions of store activity to ensure customer satisfaction. Handling schedule of people, tasks and related personnel issues.

 Responsible to prioritize and assist the customer needs and wants and to maintain good customer service at all times.
 Resolves customer complaints with understanding and build long term relationship to achieve customer loyalty.
 Handling Till Point payments on cash and credit.
 Floor replenishment and merchandising.
 Housekeeping

\} Telephone Operator/ Receiving of company calls.
\} Accepting of different payment bills. (Electricity Bills, Phone Bills, Credit card Bills, Water Bills)
\} Selling of show tickets like concert tickets and games tickets.