Elie Bou Younes

Sales Representative and Manager on Duty (MOD)
Crate and Barrel - Dubai Mall

• Successfully achieved 115% of the annual sales target within the first year of employment, showcasing exceptional sales skills and dedication.
• Earned a promotion to Senior Sales Representative after one year, recognizing consistent performance and leadership potential.
• Demonstrated outstanding customer service, product knowledge, and teamwork, contributing to a highly satisfied clientele.
• Delivered 110% of the annual sales target in the second year, maintaining a record of overachievement.
• Promoted to Manager on Duty (MOD), where responsibilities included:
• Supervising day-to-day operations to ensure smooth store performance.
• Managing and mentoring sales staff to meet and exceed sales targets.
• Handling customer escalations and resolving issues to ensure a positive shopping experience.
• Coordinating with department heads and store management to optimize efficiency.