Retail Shop Manager
Class Sport
Total years of experience :7 years, 0 Months
Managing 16 Employees ( Schedule, Breaks, Section Division )
Providing them training for new products
Motivating them to optimize performance and maximize sales
Setting daily and monthly targets
Managing the visuals of the goods, shelving, labeling, etc...
Sending Daily End-of-day reports to the GM and the accounting department
Handling Customer's Queries and Complaints for maximum customer satisfaction
Managing 9 Employees ( Breaks, Schedules )
Managing Restaurant's Operation From order taking to order preparation to order delivery
Handling customer’s queries and complaints for maximum customer satisfaction
Cybercafe containing 10 Computers ( Online video games )
Answering customer's delivery phone calls
Handling money transactions in the cash drawer ( Cash + CC + Cheques )
OMEGA POS
Greeting Customers and offering assistance
Folding, Shelving, Labeling Apparels
Ensure the cleanliness of the shop
Bachelor's Degree in Communication Arts / Public Relations