Virtual Office Manager
servcorp
Total years of experience :20 years, 8 Months
1-Represent and lead the Virtual Office Business in Jeddah
2-Helped, trained and supported other branches and areas in Saudi Arabia
3-Applied an advanced pricing strategy for offices and services.
4-Conducted interviews and recruited team members.
5-Discussed profit and loss statements with each seller and analyzed the operating revenue and total expenses.
6-Discussed quarterly marketing plan with each team member and provided them with ideas on how to increase enquiries.
7-Analyzed competition reports
8-Reported directly to the Senior Manager
9-Came up with new ideas relevant to the business and market.
10-Helping in the marketing role
11-My role as Virtual Office Manager is to encompass all aspects of management. It is like running your own small business within the security and systems of a multinational company
12-Held weekly meetings with team to discuss how to increase services revenue and enhance their relationships with our clients.
13-Handled the Profit and Loss statement, sales conversion rates, client termination churn.
14-Worked with the senior manager to insure that Loss on sale of product is not exceeding the budgeted amount per month
1. Responsible for receiving and distributing money, receiving loan payments, exchanging foreign currency and others
2. Looked after accounts payable and receivable
3. Responsible for maintaining good rapport with the customers
4. Handled daily money transactions in the bank
5. Responsible for receiving loan payments
6. Responsible for maintaining a good relationship with the customers
1. Managing stocks to ensure the most effective check outs.
2. Controling and supervising order quantities, sales inventory results, and sales preparations.
3. Following all the new deliveries with the suppliers
4. Ensuring the achievement of the monthly retail targets by creating the needed promotions and giving the motivation to the sales advisors.
5. Participating in the negotiating procedure with suppliers
6. Understand the reality of making a profit.
7. Discussing all the figures and targets and the common ideas related to new promotions and opportunities depending on the local market situation and needs.
8. Master the billing system in our customized software
9. Conducting and controlling inventories
10. Supervising the cashiers and controlling the opening and closing procedure
11. Motivate and lead a team
12. Ensuring the best customer service to achieve the customer satisfaction
13. Ensuring the great synergy between all the employees.
14. Recruit and hire new employees.
15. Supervising the employees daily duties in addition to the sales report
16. Solving all misunderstandings between employees.
1. Replacing the store manager in his absence
2. Cash opening and closing
3. Service and take care of my clients.
4. Follow up and receive orders
5. Helping in Inventories
1. Engaging with customers in a professional, friendly, yet efficient manner
2. Takes food and beverage orders from patrons, answers questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items.
3. Having a good understanding of specialty foods so as to explain complicated menus
4. Delivers food and beverages to tables; waits on tables to insure that patrons are supplied with beverage refills or clean utensils when desired.
5. Having the ability to set and clear tables in an efficient manner Assists in setting up and taking down tables and chairs; places clean utensils and napkins on tables.
6. Assists in setting up for banquets or special functions.
7. Performs related work as required
1. Performing loading and unloading trucks.
2. Transporting shipment to particular areas by the forklift or other tools.
3. Receiving, unpacked, and checked arriving shipments with demand Stock storage services.
4. Helping in research of departing shipments.
5. Maintaing simple records. Kept storage area dirt free and neat.