Group Human Resources Senior Officer
Boecker
Total years of experience :13 years, 6 Months
Handling HR strategy development and implementation of Boecker® Group; member of the CEO’s executive team.
In charge of standardizing HR policies and procedures, in addition to training, supporting and auditing branches.
Achievements:
Shifted the perception of the organization on HR’s role and sourced candidates to implement the new HR vision.
Built a Competency Framework to support Boecker® vision 2020 in terms of talent sourcing, talent management and performance management.
Created and oversaw the implementation of a new performance management system.
Developed a strategy for talent acquisition that lead to reduced cost of recruitment across branches and enhanced caliber after updating responsibilities and requirements of all roles.
Transformed the training methodology for technical and soft skills in onboarding and employee development.
Enhanced internal processes and reports through suggesting modification on the ERP system and creating workflows using Office 365 platforms.
Launched a Group project and involved all local HR teams in creating a customized soft skills library.
- Teaching Human Resources Management courses (HR Management, HRD …)
- Preparing presentations, case studies, exams and coordinating with fellow instructors
- Advising senior students on their final projects
Handling the learning and development process by planning, implementing and assessing training strategy.
In charge of facilitating soft skills training across all countries of operations.
Achievements:
Revamped Training Procedure
Designed a new induction training for new joiners
Enhanced training evaluation process which led to higher satisfaction rate and success rate of employees by identifying proper trainers.
- Auditing and revising courses’ catalogs and schedules
- Maintaining all aspects of registration and add/drop duties
- Implementing and applying student records policies
- Generating students and other data reports used by upper management
- Working within the Account Receivables team
- Maintaining the course inventory in Banner student information system
Responsible for all aspects of accounting entries and instructors ' remuneration.
- Preparing test plans, test scenarios, and system documents
- Testing the software for quality standards accuracy
- Manual testing including functional, UI, Integration and Regression
- Assisting on-site teams during implementation phases
In charge of ensuring conformance of the retail banking software with client’s business requirements and maintaining the quality and accuracy of financial functions and reports in the system after each new modification. Responsible for training new joiners in the Quality Control department, interdepartmental training, and internal auditing of quality procedures.
Achievements:
Supervised and coached a team of eight junior QCs to achieve targeted objectives on time.
Selected as member of the internal auditing task force to ensure conformance of the Quality Control team to the internal procedures.
- Responsible of all accounting matters (Banks reconciliation, employees’ compensation, system data entries)
- Communicating with the suppliers and banks for LC/LG documents
- Responsible for office administrative tasks
- Personal assistant to the General Manager
- Responsible of all accounting matters (Banks reconciliation, employees’ compensation, system data entries)
- Communicating with the suppliers and banks for LC/LG documents
- Responsible for office administrative tasks
- Personal assistant to the General Manager
- Comprehensive compilation of training material necessary to the new recruits training program.
- Compiling information from training evaluation sheets and summarizing them in order to write training reports.
- Cheking and grading multiple choice exams of new recruits.
- Assisting in preparation of the Conference on Fiscal Reforms in the Arab Countries and the Near East held in Beirut on May 18 an 19, 2004.
- Typing and proof reading of documents.
Graduated with honors on overall GPA and "Excellent distinction" on my master's thesis. Thesis topic was HRM practices and organizational commitment among faculty members in higher educational institutions: Case of USEK Lebanon
Graduated with honors
School & High schools in this institute. We had official exams in the last year of school which provides us of our official diplomas from the state.
