Human Resources Officer
Almana Group
Total years of experience :7 years, 11 Months
1. Experience within on-boarding, employee relations, compensation and off-boarding operations.
2. Assisting employees with on-boarding formalities at the time of joining. For example, introduction, completing forms, processing salary advances, checking for missing documentation, etc.
3. Addressing employee grievances and conducting necessary investigations.
4. Conducting exit interviews and referring to the separations team.
5. Maintaining employee information on the oracle system.
6. Issuing letters such as resignation acceptance, employment certificates, salary certificates, embassy letters, etc.
7. Processing employee attendance and scheduled overtime.
8. Assisting in preparing Final Settlement, WPS and supporting Employee Separation.
9. Understanding and ensuring best practices in line with the company policy.
Supporting Human Resources Business Support - Ground Services.
1. General correspondence with employee to arranging grievance meetings, email enquiry follow-ups.
2. Issuing disciplinary letters in accordance with group policy.
3. Generating reports for various case summaries.
4. Coordinated the vaccination drive for the Ground Services department.
5. Providing general assistance to the team with regards to maintaining records, drafting memos, etc.
Supporting for the Manager of Hub Medical and Government Relations.
1. Preparing handover reports, updating daily reports and monthly reports for daily medical cases and INAD (inadmissible passengers).
2. Accepting and closing cases on Qonnect related to Medical and INAD.
3. Providing general assistance to the INAD and medical team for example, roster requests, NOC, Leaves, etc.
1. Handling back-office operations for Citibank, Australia.
2. Reviewing customer applications and processing the suitable applications to Sydney branch office, for the final decision.
3. Managing end-of-day reports and communications with the Sydney branch office.
4. Mentoring new team members.
1. Providing telephonic customer services for Ideal Shopping Direct, based in UK.
2. Attending to customer queries and giving them the best possible solutions.
3. Focus on quality assurance and customer satisfaction.
4. Ensuring proper time management on calls.
Financial Accounting, Auditing & Taxation