Elma DSouza, Sales Coordinator

Elma DSouza

Sales Coordinator

Ashraf & Co. Ltd.

Lieu
Koweït
Éducation
Baccalauréat, Finance And Auditing
Expérience
10 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 7 Mois

Sales Coordinator à Ashraf & Co. Ltd.
  • Koweït - Al Farawaniyah
  • Je travaille ici depuis septembre 2018

Job Responsibility
➢ Responsible for filing the tenders and for all the activities related to tender preparation for Central Agency for Public Tenders, Ministry of Health, Ministry of Interior, Ministry of Electricity & Water, Public Authority of Food & Nutrition (PAFN), Kuwait University, KNPC, KOC, Kuwait Institute of Scientific Research (KISR) & private markets.
➢ Providing clerical and administrative support for the Company management.
➢ Prepare orders, communication with distributors in local & foreign markets.
➢ Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
➢ Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
➢ Make travel arrangements for executives.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to peak results.

Purchasing Officer à ASHRAF & COMPANY LTD WLL
  • février 2016 à septembre 2018

Placing orders as a Purchasing Assistant with Foreign companies, ensuring timely product delivery,
and following up on issues and concerns to mitigate errors and missing inventory.
➢ Possessing expertise in collecting product data, facilitating smooth shipments, communicating
between a variety of teams and departments, and utilizing problem-solving abilities to ensure
seamless operations.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business
Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to
peak results.

Senior Customer Service Executive à Tata Consultancy Services
  • Inde
  • mars 2012 à juin 2014

Supervising the floor (team) for monitoring the work and resolving issues.
➢ Coordinating and guiding the junior team members for the job related queries.
➢ Resolving the customer queries and escalations over emails and calls.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.

Éducation

Baccalauréat, Finance And Auditing
  • à University Of Mumbai
  • avril 2009

Specialties & Skills

Social Networking
Business Development
Typing Skills
Customer Service
Microsoft Office Applications
COMMUNICATION SKILLS
MICROSOFT OFFICE
NETSCAPE ENTERPRISE SERVER
ORGANIZATIONAL SKILLS
SUPERVISORY SKILLS
ADMINISTRATIVE SUPPORT
ASSETS RECOVERY
CLERICAL

Langues

Anglais
Expert
Hindi
Expert

Formation et Diplômes

Airline Management (Certificat)
Date de la formation:
March 2010

Loisirs

  • Singing