Elma DSouza, Sales Coordinator

Elma DSouza

Sales Coordinator

Ashraf & Co. Ltd.

Location
Kuwait
Education
Bachelor's degree, Finance And Auditing
Experience
10 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 7 Months

Sales Coordinator at Ashraf & Co. Ltd.
  • Kuwait - Al Farawaniyah
  • My current job since September 2018

Job Responsibility
➢ Responsible for filing the tenders and for all the activities related to tender preparation for Central Agency for Public Tenders, Ministry of Health, Ministry of Interior, Ministry of Electricity & Water, Public Authority of Food & Nutrition (PAFN), Kuwait University, KNPC, KOC, Kuwait Institute of Scientific Research (KISR) & private markets.
➢ Providing clerical and administrative support for the Company management.
➢ Prepare orders, communication with distributors in local & foreign markets.
➢ Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
➢ Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
➢ Make travel arrangements for executives.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to peak results.

Purchasing Officer at ASHRAF & COMPANY LTD WLL
  • February 2016 to September 2018

Placing orders as a Purchasing Assistant with Foreign companies, ensuring timely product delivery,
and following up on issues and concerns to mitigate errors and missing inventory.
➢ Possessing expertise in collecting product data, facilitating smooth shipments, communicating
between a variety of teams and departments, and utilizing problem-solving abilities to ensure
seamless operations.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business
Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to
peak results.

Senior Customer Service Executive at Tata Consultancy Services
  • India
  • March 2012 to June 2014

Supervising the floor (team) for monitoring the work and resolving issues.
➢ Coordinating and guiding the junior team members for the job related queries.
➢ Resolving the customer queries and escalations over emails and calls.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.

Education

Bachelor's degree, Finance And Auditing
  • at University Of Mumbai
  • April 2009

Specialties & Skills

Social Networking
Business Development
Typing Skills
Customer Service
Microsoft Office Applications
COMMUNICATION SKILLS
MICROSOFT OFFICE
NETSCAPE ENTERPRISE SERVER
ORGANIZATIONAL SKILLS
SUPERVISORY SKILLS
ADMINISTRATIVE SUPPORT
ASSETS RECOVERY
CLERICAL

Languages

English
Expert
Hindi
Expert

Training and Certifications

Airline Management (Certificate)
Date Attended:
March 2010

Hobbies

  • Singing