Elma DSouza, Sales Coordinator

Elma DSouza

Sales Coordinator

Ashraf & Co. Ltd.

البلد
الكويت
التعليم
بكالوريوس, Finance And Auditing
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Sales Coordinator في Ashraf & Co. Ltd.
  • الكويت - الفراوانية
  • أشغل هذه الوظيفة منذ سبتمبر 2018

Job Responsibility
➢ Responsible for filing the tenders and for all the activities related to tender preparation for Central Agency for Public Tenders, Ministry of Health, Ministry of Interior, Ministry of Electricity & Water, Public Authority of Food & Nutrition (PAFN), Kuwait University, KNPC, KOC, Kuwait Institute of Scientific Research (KISR) & private markets.
➢ Providing clerical and administrative support for the Company management.
➢ Prepare orders, communication with distributors in local & foreign markets.
➢ Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
➢ Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
➢ Make travel arrangements for executives.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to peak results.

Purchasing Officer في ASHRAF & COMPANY LTD WLL
  • فبراير 2016 إلى سبتمبر 2018

Placing orders as a Purchasing Assistant with Foreign companies, ensuring timely product delivery,
and following up on issues and concerns to mitigate errors and missing inventory.
➢ Possessing expertise in collecting product data, facilitating smooth shipments, communicating
between a variety of teams and departments, and utilizing problem-solving abilities to ensure
seamless operations.
➢ Demonstrating proficiency in Microsoft Office Suite and Zebras (Zenologics Enterprise Business
Resource Analysis Suite) software programs
➢ Utilizing organizational, interpersonal, and motivational skills to propel teams and operations to
peak results.

Senior Customer Service Executive في Tata Consultancy Services
  • الهند
  • مارس 2012 إلى يونيو 2014

Supervising the floor (team) for monitoring the work and resolving issues.
➢ Coordinating and guiding the junior team members for the job related queries.
➢ Resolving the customer queries and escalations over emails and calls.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.
➢ Ensuring that the customer specific Service level Agreements (TAT & Accuracy) are met by
coordinating with the QC team.

الخلفية التعليمية

بكالوريوس, Finance And Auditing
  • في University Of Mumbai
  • أبريل 2009

Specialties & Skills

Social Networking
Business Development
Typing Skills
Customer Service
Microsoft Office Applications
COMMUNICATION SKILLS
MICROSOFT OFFICE
NETSCAPE ENTERPRISE SERVER
ORGANIZATIONAL SKILLS
SUPERVISORY SKILLS
ADMINISTRATIVE SUPPORT
ASSETS RECOVERY
CLERICAL

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

Airline Management (الشهادة)
تاريخ الدورة:
March 2010

الهوايات

  • Singing