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Elsa Moreck, Account Representative

Elsa Moreck

Account Representative·Charles Schwab

Lebanon

Bachelor's degree, Business Administration Marketing

Work experience

Total years of experience: 6 years, 4 months

Account Representative

February 2015 - August 2015

Charles Schwab

United States

February 2015 - August 2015

-Incorporating
critical thinking skills to decipher mistakes done on client
applications, and solving the problem in order to open the accounts for fellow
Schwab clients
-Responding
and interacting with both internal and external Schwab
clients and providing them with essential information regarding their accounts

Company industry:
Economics & Financial Consulting
Job role:
Administration

Marketing Executive

January 2012 - September 2014

DoubleScope Films

United States

January 2012 - September 2014

Present: Marketing Executive at DoubleScope Films, El Paso Texas
Working part-time handling social media of DoubleScope Films. Meet with clients to discuss advertising pitches. Created marketing plan to aid company in taking their business to the next level. Conducted marketing
research to scope the market for latest advertising trends and get a feel for what customers need in this highly competitive market to differentiate their business.
2012-2014: Brand Ambassador at Red Bull
Promoted Red Bull Brand and represented the company in a positive way. Interacted with customers and handled sales prospects. Worked with other team members and business partners to continually push sales and generate public awareness of the brand.

Job role:
Marketing and PR

Marketing Executive at Altria Group/Phillip Morris

January 2011 - December 2011

Byblos Bank

Lebanon

January 2011 - December 2011

Marketing Executive at Altria Group/Phillip Morris
Developed marketing campaigns to promote Phillip Morris products. Assisted other team members in implementing marketing campaigns. Answered customer questions and concerns regarding brand information. Ensured that customers were aware of the high quality products we provided and constantly updated them on changes made to the products, as well as notified them of new line products. Managed great customer relationships. Maintained and updated customer database frequently. Evaluated our marketing campaigns and monitored our competition's activity. Conducted market research, through mediums such as customer questionnaires and focus groups, to make sure we remained the leading tobacco brand.
2011: Summer Internship in the Marketing Department at Byblos Bank, Lebanon
Worked in Sales/Marketing and Customer Personal Accounts. I assisted the department manager with opening new customers' accounts, explaining all various accounts to new clients, providing answers to customers, and addressing their concerns. Also, worked in the Customer Service Department, scheduled appointments for clients; answered the phones to address clients' questions and resolve their banking related issues. Reviewed customers' data and verified records for accuracy to include address/phone changes. Audited filing system and organized as recommended by the service manager. Trained interns on a rotational basis to help them understanding our bank processes and procedures.

Company industry:
Banking
Job role:
Other

Account Executive at MTV Lebanon

January 2010 - January 2011

Japan Tobacco International

India

January 2010 - January 2011

2011-2010: Promotional Model for Heineken, Jack Daniels, JTI (Japan Tobacco International), and BAT (British American Tobacco- Kent)
Motivated consumer demand for above mentioned brands, by directly interacting with potential consumers. Maintained highly regarded image of companies by keeping a positive attitude, always looking and acting my best, and handling every situation with caution and patience.

Account Executive at MTV Lebanon
Met with clients to discuss and identify their advertising requirements. Presented creative work to clients for approval or modification;handled budgets and managed campaign costs and invoiced clients. Wrote client reports. Undertook administrative tasks and attended meetings. Made pitches along with my staff to try and win new business for the agency.

- Freelance model appeared in several magazines such as the French Fashion Magazine CHOC (September 2010 Edition Issue #30)
- I was also featured in the latest video clip of the Lebanese singer Pascale Machaalani where I appeared alongside Miss Serbia. (2013- The song "Ahlam el Banat" or "Dreams of Girls")
- Made Top 15 in the 2014 Miss El Paso Pageant

Company industry:
FMCG
Job role:
Other

hostess

January 2009 - December 2009

Flamingo Restaurant

Japan

January 2009 - December 2009

2009: - Worked as a hostess at Flamingo Restaurant in Roppongi, Tokyo in charge of showing people to their seats and handling restaurant reservations.


PC and Macintosh Operating Systems, Microsoft Word, Office, Outlook, SharePoint. Proficient knowledge in usage of Social Media networks such as: Facebook, Twitter, Wordpress, Paypal, Google+, Myspace. Currently developing my search engine optimization skills.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Lebanese American University

February 2014

February 2014

Bachelor's degree, Business Administration Marketing

Lebanon

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Lebanese American University, Byblos, Lebanon Major: Business Administration Marketing (Bachelor's degree) Minor: Psychology (Bachelor's degree) Graduation date: February 2014
View attachment

Zama American High School

January 2009

January 2009

High school or equivalent,

Zama American High School, Sobudaimae, Zama, Japan, 2009 High School Diploma

Skills

ACCOUNT EXECUTIVE
Intermediate
ACCOUNT EXECUTIVE
Intermediate
ACCOUNTS TO
Intermediate
ACCOUNTS TO
Intermediate
ADMINISTRATIVE TASKS
Intermediate
ADMINISTRATIVE TASKS
Intermediate
BUDGETS
Intermediate
BUDGETS
Intermediate
BULL
Expert
BULL
Expert
CLIENTS
Expert
CLIENTS
Expert
MARKETING
Expert
MARKETING
Expert
PATIENCE
Intermediate
PATIENCE
Intermediate
PROMOTIONAL
Intermediate
PROMOTIONAL
Intermediate
SALES
Expert
SALES
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Japanese

Beginner

Spanish

Expert