Sourcing and Logistics Division Manager
Nashar Trading Company
Total years of experience :14 years, 5 Months
Inducted as Sales Administrator and worked up the hierarchy to merit promotion to the position of Sourcing and Logistics Division Manager.
Designation Chronology:
• February 2010 - February 2013: Sourcing and Logistics Division Manager
• June 2007 - January 2010: Sourcing and Logistics Department Manager
• August 2004 - May 2007: Sourcing and Logistics Manager
• October 1998 - July 2004: Logistics Manager
• October 1993 - September 1998: Distribution Manager
• August 1988 - September 1993: Sales Administration Manager
• April 1985 - July 1988: Sales Administrator
Key Responsibilities :
• Spearheaded and monitored an array of activities pertaining to daily activities of the subordinates and the whole division expenses to consistently chart out strategic long term goals and objectives.
• Communicated effectively with suppliers, ensuring all customer orders are dispatched correctly and on time and dealt with customer inquiries in a professional manner resulting in customer satisfaction.
• Liable for selecting requisite materials against sales forecasts and planning for the point of replacing necessary orders to suppliers. Monitored the quality, cost and efficiency of dispatching of materials from central warehouse to branch warehouses as per the defined material dispatching standards.
• Efficiently implemented the inventory control procedures, hence maintained accurate inventory records and optimal safety stock levels by reviewing inventory on a periodic basis with attention to receipt/dispatches.
• Instrumental in making a follow up of the arrived shipments in anticipation of being cleared and transported to appropriate warehouses to ensure smooth execution of logistics operations, in compliance with set safety and security standards.
• Supervised the central and branch warehouses' staff, thereby keeping a track of products in the warehouses, designed/ implemented plans for judicious management of warehouse, ensuring optimal usage of resources/equipments to operate as per schedule and enforcing budgetary guidelines, cost control measures.
• Ensured best practices and continuous improvements in fleet management leading to lower cost and optimized service, thus gained extensive knowledge in 3PL contracts and contributed in setting objectives and reviewed performance in all operational areas.
• Striven to ensure safe working environments and personal safety for the staff, while ensuring compliance with local, state and safety requirements, thereby liaised with HR/Administration division for the purpose of fulfilling legal necessities of department.
• Formulated requisite promotional SKUs by close coordination with promo companies, consequently liable for the setting up of insurance policies along with placing insurance claims as applicable.
• Supervised the hired transport whenever essential, thus handled out stocks from diverse warehouses to enhance smooth functioning of the organization.
• Interacted with various department heads for necessary transactions, prepared reports and analyzed business growth, recommended effective strategies to the Management Board to address shortcomings.
Key Responsibilities :
• Managed logistics operations including order processing, scheduling tasks for maintaining stock and oversaw inventory levels to attain company targets.
• Fostered clear channels of communication with Sales and Marketing Managers for budgeted annual requirements. Analyzed critical scenarios and established standardized processes for efficient trouble-shooting of logistical issues, while striking yield oriented balance for the organization.
• Negotiated with suppliers to transcribe ordered quantities, thereby arranged for shipping to JIP and administered clearance once arrived to achieve organizational goals and objectives.
• Computed departmental budget and kept a record of department expenses for the purpose of identifying company growth, whilst ensuring strict adherence to organizational policies and procedures.
• Communicated with operations and customer service department for resolving overall issues pertaining to logistics transactions to provide daily updates to the customer on the status of shipments.
• Kept the existing supply chains smooth and efficient and establishing new chains while keeping close tabs on market trends.
Key Responsibilities :
• Delivered exceptional customer service by proactively building customer relations through soliciting feedback and addressing/resolving customer complaints on issues of shipping in a timely manner.
• Provided logistics and operations functions for the customers, maintained records pertaining to shipments to and from customer destination in line with organizational standards.
• Sourced, developed and negotiated contracts with vendors for the best deals, liaised with international logistics to assure proper scheduling and shipping practices, ascertaining implementation of local and international custom laws, rules and regulations.
• Effectively arranged resources for annual promotional requirements, thereby correspond with co-packers and achieved deliverable results that affect the bottom-line of the organization.
• Liaised with operations and warehouse personnel pertaining to all incoming and outgoing inventory, implemented plans for judicious management of warehouses, ensuring optimal usage of resources to operate as per schedule and enforcing guiding principles.
• Submitted periodical analysis reports to the senior management, highlighted possible anomalies, underlined causes and recommendations to circumvent supply chain bottlenecks.
Key Responsibilities:
• Handled the whole gamut of logistics operations right from liaising with government agencies for clearance and duty exemption of all inbound shipments and coordinating with freight forwarders for maintaining the status of all inbound and outbound shipments to updating customers about order status.
• Influential in acquiring all dry, chilled and frozen imported materials and accordingly assembled the same for clearance according to the requirements and company procedures.
• Administered all logistical functions, analyzed branches’ stock requirements and updated the same through mandatory buffer stock, thereby streamlined operations, formulated policies to reduce overheads and enhance profit margins.
• Worked in close collaboration with the transport companies for the purpose of removal of containers from JIP to containers storage terminal, warehouses and cold stores, while keeping close tabs on the applicable logistics and market trends.
• Spearheaded the whole gamut of warehouse management activities comprising of maintaining and renewing warehouses and their operating equipment in conjunction with company standards and governmental requirements.
• Accountable for control of clearance, transport and storage costs, thereby kept a track of branch sales and follow up deliveries for customers in each sector to effectively meet the set targets leading to growth in sales and profits.
• Maintained effective business relationship with Meat Companies and various other Nashar sectors to ensure efficient execution of supply chain activities.
• Prepared obligatory administrative forms and reports, thus sustained all requisite sales administrative supplies including order forms and invoices, continually striving to exceed organizational goals.
Previous Professional Experiences :
• Oct 1993 - Sept 1998: Distribution Manager with Nashar Trading Company, Jeddah, Saudi Arabia
• August 1988 - Sept 1993: Sales Administration Manager with Nashar Trading Company, Jeddah, Saudi Arabia
• April 1985 - July 1988: Sales Administrator with Nashar Trading Company, Jeddah, Saudi Arabia
• October 1984 - March 1985: Par Timer Sales Supervisor with Pan North Trading Company, Alexandria, Egypt
• March 1983 - Feb 1985: Doctor - General Practitioner with Ministry of Health, Alexandria, Egypt
• July 1983 - September 1984: Salesman with Universal Encyclopedia Centre, Alexandria, Egypt
• April 1983 - June 1983: Par Timer Sales Supervisor with Pan North Trading Company, Alexandria, Egypt
• January 1982 - March 1983: Par Timer Salesman with Pan North Trading Company, Alexandria, Egypt
• September 1982 - February 1983: Doctor - Residence Physician with Alexandria University Hospital, Alexandria, Egypt
• March 1982 - August 1982: Doctor - Residence Physician with Ministry of Health, Alexandria, Egypt