Quality Manager
Henkel
Total years of experience :18 years, 7 Months
• Maintain and Improve the QUALITY CULTURE at NAL in line with Henkel’s Quality Standard and customer requirements
• Provide support, expert guidance and assistance to Management for all efforts directed towards improving the site’s overall performance in terms of Quality.
• Manage the implementation of all agreed global and regional Q programs, with the assistance and commitment of the site management.
• Maintain and improve the existing Q Management system in line with Corporate Q standards and requirements of Key Accounts (P&G, Unicharm, others Customers.)
• Manage and facilitate communication with regional and global management on all matters pertaining to Quality.
• Institute corrective action plans for improvement in conjunction with the site management.
••Monitor business activities to ensure that all activities on site are carried out in safe manner and adherence to the Customer and Company Policy, Statutory Regulations
•Establish, Monitor and Maintain Management systems ISO 14001-2007 &OHSAS 18001-2007and ISO 9001-2008
•Establishing Social Accountability system SA 8000-2008
•Responsible for the training, awareness, Deploy the culture of the Quality, Management Systems for Quality Assurance team and other Departments.
•Establishing and Reviewing the site objectives and goals (Score card & Action plan)
• team member for Establishing and Design the Unified Procedures for industerial sector
•a team leader for Establishing and Design for Establishing and Design Visual Work instructions and realistic flowchart for all processes and activities
•Establish and Maintain as a team leader for all projects related to the Quality Marks for national and international standards as:
(Egyptian Quality Mark).
( SASO Quality Mark for Saudi Arabian).
(SABS Quality Mark for South Africa).
(KUCAS product certificatin for Kuwait ).
•Establish and Maintain as a team leader for all projects related to European Market Directives as:
CE Mark.
(Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment) RoHS&WEEE.
and REACH.
•Participating as Quality team member in establishing, implement, maintain as Lead Auditor for Work System Criteria “W.S.C” for Olympic group industerial sector .
•the activities of the internal audit such as ( Audit Plan, Audit Program, Audit Report, Evaluation of Compliance, Non Conformity Report, Effective Corrective and Preventive Actions ).
•Lead Auditor for Suppliers Audit for development, improve the Suppliers.
•Site activities follow-up from top management daily meetings.
•Assist QA Manager for training and awareness of QA team.
•Establish and design the required procedure, WI and realistic flowchart for all processes and activities
•Participate Olympic group team to Establish and Maintain integrated Management System
•Establish and Maintain Criteria of Egyptian National Award for Excellence in quality
•Establish and team leader for obtaining CE Mark, SABS approval
•Set up the KPI’s for each operation process in conjunction with the department head (Site and Department Score Card)
•Conduct internal audit activities such as ( Audit Plan, Audit Program, Lead Internal Audit, Audit report, Evaluation of complying, Non Conformity report, Effective Corrective action )
•Submit QMS evaluation report to quality assurance manager on a regular basis
•Prepare internal audit plan, supplier audit plan and calibration plan on annual basis
•Conduct internal audit for all activities according to applicable stanadards
•Manage, maintain and improve quality documentation system.
•Establish and implement 5 S (Work place organization) Project.
•Implementation of 19 key element of Quality Assurance in the manipulation center.
•Assigning key owners of 19 key element of Quality Assurance for the team.
•Job assessment against job requirement for the team and determine trainings needs, training plans and reporting to P&G HQ.
•Planning, excuting, reporting and follow-up “S.I.P” self
improvement program for 19 key element of Quality Assurance
•To manage and ensure effective regulation and compliance with the 19 key element of Quality Assurance.
•Handling external audits from P&G EMEA region with multinational auditors according to 19 key element of Quality Assurance.
•Handling Customer Complaints for our manipulating products with P&G HQ .
•Responsible of all facets of the quality program including corrective and preventive actions, control of non-conformance materials and production, Quality alerts, document control, Complaints and control of quality records.
•Coordinate with production Engineers SPC and process inspection P&G requirements.
•Responsible of problem solving process and quality improvement program.
the leader of quality team on process control plating and finish product
Total Quality Management TQM Diploma at AUC