Senior Systems Administrator
Banque Saudi Fransi
Total years of experience :11 years, 11 Months
o Primary SCCM Administrator/Secondary AD Administrator in Banque Saudi Fransi, Managing all activities related to Configuration manger:
• Managing software distributions for all ATM Machines of the bank through SMS 2003.
• Managing Patch Management for about 700 Windows Servers and 4000+ Windows Client using SCCM 2007 R3.
• Managing Oracle Java software update for all clients and servers using SCUP add-on of SCCM 2007.
• Managing Software Distribution of all required application used by the different business lines in the bank, like NAC, DLP… etc.
• Upgrading and unifying the current configuration management of all Clients, servers, and ATM by upgrading the current systems to the new SCCM 2012 SP1, which will contains CAS site, and 4 primary sites including disaster recovery sites in DRC, the new system will extend the utilization of all available features in SCCM 2012 like OSD, NAP, Compliance setting, Application cataloge...etc.
• Secondary AD Administrator having a very obvious finger print in many incorrect previous settings related to GP, DNS scavenging & aging settings, and DHCP settings.
• Supporting a consolidated Hyper-V environment with 4 nodes having more than 100 VM in production.
• Plans to introduce (as replacement for the current Patrol product) the SCOM 2012 to handle the monitoring of health state of all UAT/production servers.
o Dedicated System Engineer in Microsoft Arabia for SCCM 2007, supporting the Public Sectors and enterprise accounts, My main tasks are:.
Provide On-site Support Services and Incident Prevention Services to Microsoft Premier Customers.
Build a very successful relationship with my customers through the delivery of a high-quality technical engagement in SCCM 2007.
Deliver technical workshops, presentations and documents.
Work with Microsoft support engineers using knowledge of my customer’s environment to accelerate problem resolution.
Uses adequate technical expertise in troubleshooting to support reactive cases.
Maintain deep knowledge of latest products and configurations of Enterprise Customers by continuously increasing technical knowledge.
Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through my credibility, preparation, commitment and first-class delivery.
Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Accrediting and Developing the Business of the Private training Center in ICDL Program Implementation, including designing the Business plan regarding the ICDL program, also responsible about the accreditation and progress follow up for the Universities sector Kingdom wide, I continued to develop my self in the IT field, I'm also a consultant for IT Department in the Company
Network Administrator and TS Manager in the HQ office in
Addition to be PRM for 3 main regions in KSA
I was promoted to be the Project's Team Leader and the system administrator of the E-learning System and as Technical support for the system, this was through the Digital literacy project with TVTC at Medina Technical college
I was a consultant for training solution, and also participated in developing training material paper-based and e-learning-based
I was training Element K courses in CompuMe Mega Store and learning center at Jeddah Branch, as part of an agreement between ICDL Saudi and CompuMe
I was Instructor In Al Khwarizmi Training Center, teaching MCSE Courses using the Microsoft Official Curriculum (MOC) for Public and companies
I was main MCSE Trainer, and also doing Support services and network building
Kindly visit my Microsoft Certified professional Transcript link below to review my transcript if needed: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 814292 Access Code: 12345678
Training : 1/8/2000 to 1/10/2000 training course in CCS Company in technical support and hardware department.
