Emad Olimat, Senior Account Manager

Emad Olimat

Senior Account Manager

Royal Forex

Location
Cyprus
Education
Doctorate, Business Administration
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Senior Account Manager at Royal Forex
  • Cyprus
  • June 2018 to August 2018

-Build and maintain long term relationships with clients mostly via phone.
- Actively engage with new clients and build long term relationships with them.
- Maximize sales activity.
- Assists clients with queries regard trading.
- Assists clients with deposits and withdrawals procedures.
- Provide clients with education sessions regarding how to trade.
Provide the clients with market updates and events on a daily basis.
- Achieve all sales targets on a consistent basis outlined by the head of sales.

Account Manager at Royal Forex
  • Cyprus
  • April 2018 to June 2018

-Build and maintain relationships with clients via phone.
- Actively engage with new clients leads and activate them as new clients.
- Maximize sales activity.
- Introduce and present the company and the company's services to prospective
clients.
- Assist clients with queries regarding general information about the company's
services.

Conversion Specialist at Al Wameedh for Financial Services and Investments
  • Jordan - Amman
  • August 2014 to June 2016

- Develop and maintain relationships with clients via phone.
- Convert new leads into clients.
- Maximize sales activity.
- Introducing and present the company and the company's products to
potential clients.
- Assist clients with queries regarding general information about the company's
services.
- Help clients navigate the company's website.

Customer Service Representative at extensya
  • Jordan - Amman
  • April 2014 to July 2014

- Responding promptly to customer inquiries.
- Communicating with customers through phone and E-mails.
- Assist customers with ticket booking and changing the dates of the tickets.
- Provide customers with ticket prices and availability.

Marketing Executive at Al-Awj
  • Jordan - Irbid
  • January 2011 to February 2014

- Create Marketing Campaigns.
- Create and develop new innovative ways to communicate the center's message
to their existing and potential customers.
- Market research and determine target market.

External Relations Specialist at AIESEC
  • Jordan - Amman
  • March 2011 to August 2012

- Negotiate sponsorship for AIESEC's events and conferences,
- Prepare market research,
- Define the target market and acquire potential sponsors,
- Provide training for new members of the external relations team.

Education

Doctorate, Business Administration
  • at University of Nicosia
  • December 2021
Master's degree, MBA
  • at University of Cyprus
  • February 2018
Bachelor's degree, marketing
  • at Yarmouk University
  • January 2013

Specialties & Skills

Leadership Capabilities
Teamwork
Customer Service Skills
Customer Relationship Management
Communication skills
Negotiation skills
Hard worker
Well organized
Leadership
Time Management
Team player
customer retention
financial markets
personal development
interpersonal communication
Analytical skills
performance management
market research
presentation skills

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

ICAAP- Internal Capital Adequacy Assessment Process (Training)
Training Institute:
European Institute of Management and Finance
Fundamentals of Risk Management (Training)
Training Institute:
European Institute of Management and Finance
Anti-Money Laundering and Terrorism Financing Fundamentals (Training)
Training Institute:
European Institute of Management and Finance
CySEC Advanced Examination (Certificate)
Date Attended:
July 2020