CRM Section Head & Business Applications Head
B.Tech for Trade and Distribution
Total years of experience :16 years, 5 Months
My Main Role is CRM Section Head also worked as “CRM Application Manager by having full participation in All Projects Phases from gathering requirements till enhancing systems and also participating with the team of ERP support and CRM support
- I have been working under IT manager for 4 years in Saint Gobain multinational company and participated in all managerial tasks.
- I have been participating in implementing & supporting all systems including ERP Axapta, CRM, Sharepoint & HR systems.
- I have been participating in all managerial meetings & have the main role in all business & technical actions.
Beside this I participated in agreement on contract details with vendors and system suppliers and also being responsible for IT auditing.
- I have a direct contact with top Managers in order to follow up the corresponding system status and confirm the business needs are met and being the Key person between Technical and Business users in order to implement Saint Gobain vision and also meet users satisfaction
- Dynamics Axapta ERP Administrator and technical support.
- Dynamics CRM Administrator and technical support.
- Team leader for Trainees and also acted as senior
developer for our first phase web intranet using Visual Studio .net 2010.
- SharePoint Technical support and Info-path Designer.
- Report Designer for all systems including HR systems using SSRS & crystal Reports.
Working as a freelancer for projects mainly done for a German company.
The work nature was mainly Web development and Mobile Development for IOS & Andriod.
Technologies used : Asp.net, HTML5, JQuery, JQuery for mobile.
links:
https://play.google.com/store/apps/details?id=com.KantonsQuartett
http://www.regioquartett.info/admin/main/Login.aspx
working as Junior/Senior Sotware Developer,
- participated in quTIP main product known as Sales Tools
its Clients was famous clinets in egypt like Mansour Group, Olympic Group
- working as a web developer using MS tools Vs DotNet 2008 and SQl 2008
- working as a desktop developer for Ministry of Finance Project called MOF using Oracle Lite 10g mobile server and Vs Dotnet 2005
- developing prototype for mobile application on pocket pcs
Ongoing MBA
ranked 28th
Mathematics Section