General Manager of Admission
Galala University
Total des années d'expérience :25 years, 6 Mois
• Plans, organizes, maintains, and manages the processes and operations of students recruitment, admission and registration services for all the fields and programmes; manages activities of the Admission and Registration to include: planning, implementing, administering and evaluating projects and services impacting the academic operations from an admission/registration perspective.
• Develops, recommends, organizes and administers the fields' policies and procedures pertaining to the admission and registration of all students including new, transfer, former, continuing, credit and non-credit students. Develops communication plan for admission and registration of students.
• Supervises administrative support staff and manages the operations of staff hiring, evaluations, training and recommends dismissal of staff as necessary.
• Serves as the system data custodian for admission and registration which includes building and maintaining tables that operate admission and registration products and ensure student access, the tuition and fee tables that assess charges upon registering.
• Collects and analyzes a variety of complex data and information regarding admission, registration, online processes, telephone helpline, and direct services. Summarizes findings in applicable reports or other communication mediums.
• Collaborates with staff, faculty, administrators and internal departments to research and resolve complex student issues relating to admission, registration, late drops, refunds, administrative drops and withdrawals. Presents admission and registration information to a variety of audiences.
• Monitors compliance with government regulations; ensures that the Ministry of Higher Education standards are adhered to with regard to admission, registration, student payment and related student records. Oversees the retention, security and confidentiality of student records.
• Monitors the publishing of the schedule of admission and registration dates and times. Establishes and maintains an admission and registration annual calendar of events and tracks benchmark activities. Monitor the development of forms that are utilized by students and staff for admission and registration purposes.
• Participates in a variety of meetings, committees, taskforces, and/or other related groups to communicate information and facilitate continuous improvement of programs and services i.e. examinations unit committee.
Direct, guide and follow up the performance of the admission and registration team.
• Direct and supervise the Student Affairs team to ensure that all applicants and student’s inquiries and requests are handled in a timely and accuracy manner to obtain applicants and students satisfaction.
• Conduct performance appraisals of direct report in due time. Review and approve the performance appraisals conducted by the first liners to their subordinates. Specify the training needs of the staff and the development plan for Department staff.
• Direct the admission process. Set up the undergraduate application, and the admission's contingency plan, procedures and develop the selection criteria of the admission. Establish all the admissions phases and procedures and monitor the efficiency and effectiveness of the admission process; reviews result and set action plan to mend performance gaps and increase Student Satisfaction during admission.
• Establish and follow up the systems of the online application, admission, transfer, scholarship.
• Revise all the Produced information about admission, programs, and registration of the official website.
• Provide enrollment reports and statistical data each semester to ensure a successful organization of the admission's process.
• Establish and monitor all the Registration phases and procedures.
• Establish the systems of student records, and registration.
• Oversee the scheduling of classes and exam schedules each semester.
• Review the academic calendar, catalog, and other publications (handbook, brochures) as needed.
• Manage the preparation of midterm and final grade reports.
• Prepare probation and suspension list each semester with taking the necessary procedures towards notifying the students.
• Monitor the military processes and procedures.
Main Responsibilities include and not limited to:
• Manage the process of the post graduate application, admission and enrollment.
• Set up the undergraduate application and the admission's contingency plan, and develop the selection criteria of the admission.
• Manage the process of upgrading the PowerCampus test scores' calculation, develop the online undergraduate application as per the new requirements and criteria, and formulate the new admission's policies of every year, including updating the relevant information in Arabic and in English of the website, handbook, FAQs, flyers and brochures.
• Manage all sorts of inquiries and monitor the undergraduate online applications, credentials, test scores, approve the applications on the system and reject the applications below the required scores. Generate statistical reports to ensure a successful organization of the admission's process.
• Organize the undergraduate applicants who satisfy the requirements for the admission's exam, select the top performing applicants for the interview depending on the admission's exam scores posted to the system, select the top performing applicants based on the interview results posted to the system to be admitted to the University and issue the Admission's Offer letter.
• Supervise the completion of the undergraduate students' credentials and follow up on lacking credentials, in addition to evaluate English proficiency exam results, TOEFL and IELTS test scores, publish the English results and notify the students who are subject to attending the Remedial English course.
• Monitor the process of the undergraduate financial support and scholarship review and evaluation of the supporting documents.
• Manage the distribution of the undergraduate students into sections as per the high school's section, admission's exam scores and English level, support in the process of the undergraduate students' schedules registration and drop.
- Set up the application and admissions plan including getting all the relevant updated high school and university requirements from the educational Ministries to be applied in the new academic year and set up the selection admissions criteria.
- Test the PowerCampus test scores calculation and upgrade the online application, update the admissions information in Arabic and in English of the website, handbook, FAQs and the brochures.
- Attend to all sorts of inquiry via, Visits, Telephone, Email, and Fax.
- Review the online applications, credentials, test scores, post the approved applications to the system and reject the applications below the required scores. Generate statistical reports to ensure a successful organization of the admissions process (This duty requires a very good knowledge of all the high school certificates types, the educational Ministries rules and regulations and a very good knowledge of converting the scores to the applied scores)
- Select the top performing applicants for the admissions exam and send the lists to the Dean of Students Affairs office for contacting and emailing the candidates. Select the top performing applicants depending on the admissions exam scores posted to the system and send the lists to the Dean of Students Affairs office for contacting and emailing the candidates. Select the top performing applicants based on the interview results posted to the system to be admitted to the University and issue the Admissions Offer letter.
- Ensure the completion of the students credentials and follow up on lacking credentials in addition to evaluate English proficiency exam results, TOEFL and IELTS test scores, publish the English results and notify the students who are subject to attending the Remedial English course.
- Assist in the process of the financial support and scholarship review and evaluation of the supporting documents
- Manage the posting of the Remedial English course results to the system and assist in the process of the students schedules registration depending on their high school section and English level.
- Ensure the completion of the students record on the PowerCampus system including the high school information and accurate test scores of high school, admissions exam, English and interview scores
- Analyse all the application and admissions procedures and actions, document the good practices and the bad ones, find solution and preventive action for any bad practice. (This analysis helps in setting up the new application and admissions plan)
- Assist in the process of the students books receipt and also in the grading review during the mid term exam and final exams.
- Issue enrollment certificates, transcripts, letters and forms whenever needed by the students .
- Upgrade the students forms whenever needed and upgrade the PowerCampus code tables related to the admissions including the test scores calculation formulas and connecting the codes to the relevant required job, academic records and billing whenever needed
- Search for information to assist in establishing and upgrading the university admissions and academic policies
- Perform other duties as assigned as per the monthly agenda (i.e. follow up the IT system requests, working during the City's events or educational fairs).
Main responsibilities include answering phone calls, daily reports’ writing, handling incoming and outgoing correspondences, preparing salaries and compensations sheets, translation, screening CVs of candidates, filing, handling students affairs including registration, transfers, students complaints and announcements, handling instructors’ affairs including schedules, payments and coordination, ensuring the implementation of the quality assurance procedures including orientation of new staff members, writing students handbook and annual monitoring report, preparation of meetings’ agenda, minutes writing and preparation of modules portfolios. Assisting the admissions department during the peak periods.
Main responsibilities include training fresh graduates and employees (beginners and intermediates) on Business English Use including writing skills, business correspondences, translation and conversation.
Main responsibilities include translation, handling incoming and outgoing correspondences, reports’ writing, budget’s preparation, filing and issuance of identity cards for all the company’s staff.
Main responsibilities include handling incoming and outgoing correspondences, preparing fairs’ offers, manuals, contracts, presentations, trip schedules, hotels and flight’s reservations, translation, receptions’ arrangements, filing, meetings’ arrangements, meetings’ minutes writing, ensuring the implementation of the company’s quality management system including the procedures of exhibitions and conferences organization, orientation of new staff members, internal auditing and documentation, identifying staff needs of training and development.
Main responsibilities include answering phone calls, handling cash debits and credits, internal transfers, issuance of demand drafts, certified checks and travelers checks.
My education as a post graduate was so much interesting to me as I learnt how to translate professionally, I got to know the techniques of translation and the different translation types.
My education in the faculty was so much interesting. It taught me how to analyse and connect. It was about studying different genres of literary arts in different historical periods. The interesting part about the study was writing essays analyzing a certain poem or novel or drama or a piece of criticism.