Total Years of Experience: 12 Years, 5 Months
March 2016
To Present
Recruitment Consultant
at TEC Group International
Location :
United Arab Emirates - Dubai
• Advertisements (Website Advertisement, Print Media), Walk-- -‐Ins, Headhunting, Networking and employee referrals)
• Receiving requirements with job description from the client, scrutinising descriptions and deciding on the method of sourcing through job boards, Job posting
• Screening and shortlisting CVs before employers interview them and send across to Clients
• Managing the offer and placement process, involving the support of relocation of successful candidates
• Ensuing attendance records in the office, maintain confidentiality while handling office documents, files/papers and monitor the mails/faxes that concerned departments receive from various sources
• Performing administrative duties include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data
• Handling all invoices and bills through the support of our UK accounting team
• Liaising closely with our company’s partners including and not limited to PRO, Sponsors, Legal Partners, Building Maintenance & Management Companies
• Providing assistance for immigration support and understanding local Labour law in the UAE, Qatar and the UK
• Building a local network of suppliers and clients through meetings and research - including corporate agreements for Banks, Hotels, Travel Agents, Transportation and Health Care
• Supporting the on--‐boarding of new starters including contractors and direct staff
• Receiving requirements with job description from the client, scrutinising descriptions and deciding on the method of sourcing through job boards, Job posting
• Screening and shortlisting CVs before employers interview them and send across to Clients
• Managing the offer and placement process, involving the support of relocation of successful candidates
• Ensuing attendance records in the office, maintain confidentiality while handling office documents, files/papers and monitor the mails/faxes that concerned departments receive from various sources
• Performing administrative duties include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data
• Handling all invoices and bills through the support of our UK accounting team
• Liaising closely with our company’s partners including and not limited to PRO, Sponsors, Legal Partners, Building Maintenance & Management Companies
• Providing assistance for immigration support and understanding local Labour law in the UAE, Qatar and the UK
• Building a local network of suppliers and clients through meetings and research - including corporate agreements for Banks, Hotels, Travel Agents, Transportation and Health Care
• Supporting the on--‐boarding of new starters including contractors and direct staff
July 2015
To February 2016
HR Coordinator and Personal Assistant to CEO
at Abstract Group and Aeon 5 interiors
Location :
United Arab Emirates - Dubai
• Screen candidates’ profiles upon request in order to match job requirements with talent pool.
• Managing Labor Law Procedures, PRO Related (Emirates ID Processes, Visa stamping, LC, Renewals & Cancellations, Visa, Passport & Renewals) within Free-zone DMCC.
• Organize Training, monitor attendance and ensure a performance-based feedback from faculty.
• Identify, anticipate and prepare information requirements of CEO for meetings, appointments, presentations.
• Provide monthly reports to the Managing Director on the status of prioritized marketing and branding activities and company performance.
• Prioritize workflows based on communication from contractors, suppliers, vendors and line managers.
• Maintain strict confidentiality and interact professionally with all levels of Management, staff and clients.
• Optimize and streamline process of administrative office duties (i.e. DU and Palm Utilities).
• Managing Labor Law Procedures, PRO Related (Emirates ID Processes, Visa stamping, LC, Renewals & Cancellations, Visa, Passport & Renewals) within Free-zone DMCC.
• Organize Training, monitor attendance and ensure a performance-based feedback from faculty.
• Identify, anticipate and prepare information requirements of CEO for meetings, appointments, presentations.
• Provide monthly reports to the Managing Director on the status of prioritized marketing and branding activities and company performance.
• Prioritize workflows based on communication from contractors, suppliers, vendors and line managers.
• Maintain strict confidentiality and interact professionally with all levels of Management, staff and clients.
• Optimize and streamline process of administrative office duties (i.e. DU and Palm Utilities).
January 2015
To June 2015
Personal Assistant to the CEO
at Wellness Magazine
Location :
United Arab Emirates - Dubai
• Preparing presentations, letter of intent and management reports.
• Handle telephone calls: receive and screen calls, transfer to appropriate staff member.
• Maintaining diaries, arranging appointments, taking messages, typing/word processing.
• Meet and greet clients and visitors.
• Handle telephone calls: receive and screen calls, transfer to appropriate staff member.
• Maintaining diaries, arranging appointments, taking messages, typing/word processing.
• Meet and greet clients and visitors.
September 2013
To July 2014
Senior Travel sales and service agent.
at Holiday factory
Location :
United Arab Emirates - Dubai
• Achieved best month on month growth in early stage responsibility in terms of total holiday packages sold.
• Improved Arabic script to greet Customers through the call into the sales process.
• Provide all the inquiries and questions.
• Sending complains request to the management, with actionable suggestions on pending issues.
• Promoting and selling Holiday factory packages and services in UAE and KSA.
• Making quotations to the customer depending on their requests, in line with company targets.
• Supporting the reservation team for any reservation done.
• Create booking through the system, editing, cancelling, and streamline refunding process.
• Improved Arabic script to greet Customers through the call into the sales process.
• Provide all the inquiries and questions.
• Sending complains request to the management, with actionable suggestions on pending issues.
• Promoting and selling Holiday factory packages and services in UAE and KSA.
• Making quotations to the customer depending on their requests, in line with company targets.
• Supporting the reservation team for any reservation done.
• Create booking through the system, editing, cancelling, and streamline refunding process.
April 2010
To July 2012
Telemarketing Agent/ Customer service
at Crowne Plaza-Privilege club
Location :
United Arab Emirates - Dubai
• Explain to customer the benefits of the hotel membership.
• Attend to customer Queries or question about the hotel membership (price-facilities- location).
• Responsible for the registration of newly joined membership.
• Attend to customer Queries or question about the hotel membership (price-facilities- location).
• Responsible for the registration of newly joined membership.
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