إيمان ابوعيد

Customer Care Representative
Maintaining a positive, empathetic, and professional attitude
toward customers at all times. Responding promptly to
customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions,
comments, and complaints. Communicating and coordinating
with colleagues as necessary.
Providing feedback on the efficiency of the customer
service process.
Ensure customer satisfaction and provide professional
customer support.