Eman  Alsarah, Assistant Manager

Eman Alsarah

Assistant Manager

Deyaar Development

Location
United Arab Emirates - Umm Al Quwain
Education
Diploma, Real Estate
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Assistant Manager at Deyaar Development
  • United Arab Emirates - Dubai
  • My current job since November 2009

• responsible for the Department planning, strategizing and leasing of the current and future portfolio.
• Handle all the activities of a leasing function to ensure revenue goals are achieved.
• Lease all the vacant units according to defined retailer mix and target.
• Follow up the pending invoice and collect the amount from Landlord
• Review & create department SOP
• Preparer department forms (Templets )
• Follow up & solve tenant legal cases
• Responsible for all leasing functions includes reviewing, negotiating and timely processing of the lease agreements; applying for the Ejari; collecting security deposit.
• Prepare internal memo.
• Coordinating with the Land lords to recover the outstanding payment.
• Explain the terms of a lease, rental and period of payment to tenants.
• Prepare weekly and monthly reports on the status and performance of leasing activities
• Create work request for maintenance issue in Oracle system
• Close work orders in Oracle system
• Handle all Ejari system issues form the mistake of the rental officers
• Managing Daily Operations of the Area or Department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supervising Associates - Supervising and managing associates. Managing all day-to-day operations. Understanding associate positions well enough to perform duties in associates' absence.
• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention
• Achieving / Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.

assistant manager operations at ديار للتطوير
  • United Arab Emirates - Dubai
  • My current job since November 2009

ادارة جميع ما يتعلق بادراة العمليات

• Administrator– Leasing & Mall Operations at aswaq llc
  • United Arab Emirates - Dubai
  • November 2009 to January 2016

• Prepare, update, and maintain all leasing reports/ records including tenant's profile, letters, tenancy contracts/ license agreements, daily correspondence, and proposals.
• Review the Vacancy report and present it to the management.
• Arrange and Review achievement of occupancy and revenue levels versus budgeted figures on a regular basis so to track performance.
• Create contracts through Ejari system and upload in NAV system.
• Create the tenancy contracts of shop, kiosk, parking and ATM.
• Uploading new buildings with shop in Ejari system.
• Solving ejari contract issue.
• Generating reports from Ejari system.
• Identify suitable prospective tenants and attend to walk-in and telephone enquiries.
• Monitor the Rent recovery in case of New Leases and renewals.
• Follow the outstanding amounts of Rent, service charge, Bounce Cheque and LPG Gas.
• Solve the day-to-day complaints from tenants pertaining to leasing/ operational matters and coordinating with other departments to resolve the problems.
• Responsible of Mall Facilities like (Security, Cleaning, Pest Control and landscaping).
• Relation with Gov Dept like ( Civil Defense, police, DM, DED and DEWA)

Education

Diploma, Real Estate
  • at University Of Sharjah
  • September 2021
High school or equivalent, Business Administration And Hospitality Management
  • at ICDL
  • October 2007

computer certificate

High school or equivalent, 75.8
  • at High School
  • June 2007

high school

Specialties & Skills

Google Apps
Human Behavior
Language Skills
Oracle HR
• Facilities Management.
• Leadership abilities.
• Mall Management.
• Contract Management.
• Organized and self-governing
• Budged Management.
• Strong sense of responsibility.

Languages

Arabic
Expert
English
Expert
Urdu
Expert
Tagalog
Beginner
Swahili
Beginner

Training and Certifications

english launguge (Training)
Training Institute:
englidh launguge
Date Attended:
August 2015
Duration:
12 hours

Hobbies

  • writting
    all in hart