Senior Admin Officer & HR
STS Group
مجموع سنوات الخبرة :3 years, 10 أشهر
•Travel arrangements
-Prepare all paperwork needed to secure a trip (Visa Documents, travel insurance policies, etc...)
-Secure hotel and airline reservations as per the current STS policies, liaise with employees, team leaders and other to ensure all arrangements are communicated to the concerned parties in a timely manner
-Prepare quarterly sheet for travel.
-Confirm and send all travel invoices to Finance.
•Health & Life Insurance
-Take over all insurance related matters, forms, cards, claims, cancellation and additions, maintaining on-time delivery of the items mentioned.
-Study the current contract and handle contract renewal procedures (study other offers, prepare a comparison and calculate the loss ratio & new premium)
-Prepare a Quarterly Health Insurance report that includes: New additions, claims summary, top performers and analyze results and solve all pending issues with the insurance company
•Personnel
-Ensure employees records are maintained and updated on a regular basis on Mena system.
-Maintain the integrity of a clear and comprehensive filing system for the HR Division, create, maintain and update a filing index to be used for all HR related files and documents.
-Update employees resumes database; ensure that copies of all registered certifications are appropriately filed.
-Make sure that all employees have new ID cards
• Administrative Support
-Maintain Monthly and weekly records documenting all Invoices, POs, affecting sales Cycle.
-Provide office support services in order to ensure efficiency and effectiveness within the various STS PayOne divisions.
-Arrange and confirm appointments for certain major events / meetings.
-Maintain Division’s work procedures.
-Solve problems by liaising with the other divisions within STS Group.
-Assist accounts receivable department by issuing data required for invoicing the clients for services / products rendered.
• Answering telephone calls
• Taking messages
• Maintaining diaries
• Implementing new procedures and administrative system
• Arranging appointments
• Customer Care Training
• VIP services
• Teller and Clearance Training
• Archive
• Completed and mailed bills, policies and invoices .
• Reviewed files, records and other documents to obtain information and respond to requests.
• Arrangements for interview appointments .
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Answered and quickly redirected calls
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Organized all new hire and temporary paperwork.
• Completed data entry and tracked resumes
• Assisted senior recruiting staff with career fairs and recruiting events.
• Evaluated the effectiveness of training programs and recommended improvements to upper management.
• Coordinated ongoing training and personal development classes for staff members.
• Organized and edited training manuals, aids and other educational materials.
• Accessed computerized financial information to answer questions related to specific accounts.
• Checked the coming mail with the data we had
• Audited and documented some of processes and procedures for the new clients accounts
• Identified risks associated with projects, contract approvals and other client accounting issues.
• Evaluated the organization's loan market and recommended improvements
Bachelors degree in Finance , Investment & Banking
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