customer service representative
abu dhabi distribution company
Total years of experience :1 years, 6 Months
- Taking Inbound and outbound calls
- Running campaigns and data collection for building customers’ database
- Managing relationships with customers and maintaining company’s objectives
- Answering emails, managing complains
Modules included: Internet marketing ( digital marketing strategies and applications) Consumer behaviour Social media marketing Marketing research and business research techniques and analytics Strategic managment Fundementals of service and retail marketing
