إيمان النزاوي

➡️ Lead the Human Resources department and oversee the complete employee lifecycle from workforce planning through employee separation
➡️ Develop and implement HR policies, procedures, and initiatives aligned with organizational objectives and business strategies
➡️ Manage recruitment activities including manpower planning, sourcing, interviewing, employment offers, onboarding, and employment contracts
➡️ Oversee employee relations, disciplinary actions, investigations, payroll coordination, medical insurance, and employee benefits
➡️ Ensure compliance with Saudi Labor Law and government regulations while supervising personnel records, HR reports, and operational improvements

➡️ Manage workforce planning activities by reviewing manpower requirements and aligning recruitment strategies with project objectives
➡️ Lead full-cycle recruitment for technical, professional, and administrative positions while monitoring recruitment KPIs and hiring effectiveness
➡️ Develop sourcing strategies through local and international recruitment agencies to meet short and long-term workforce requirements
➡️ Supervise applicant tracking systems, recruitment reporting, offer negotiations, visa coordination, and onboarding activities for new employees
➡️ Support leadership by preparing management reports and mentoring recruitment teams to ensure recruitment excellence and service quality

➡️ Support manpower planning, recruitment budgeting, and talent acquisition strategies across multiple business units
➡️ Manage end-to-end recruitment including sourcing, interviewing, employment contracts, onboarding, and employee orientation programs
➡️ Handle employee relations activities including grievances, disciplinary actions, investigations, leave administration, and medical insurance
➡️ Coordinate government relations activities related to Iqama, GOSI, Ministry of Labor requirements, and employee documentation

➡️ Provide career guidance, employment coaching, and interview preparation for job seekers participating in employment programs
➡️ Coordinate recruitment campaigns, employer partnerships, and large-scale hiring events across multiple industries
➡️ Lead and mentor Employment Advisors while monitoring operational performance and service quality standards

➡️ Provide customer support regarding medical insurance services, benefits, claims, and policy information
➡️ Resolve customer inquiries related to billing, payments, referrals, and insurance coverag
➡️ Handle customer complaints while maintaining service quality and compliance with organizational procedures
➡️ Support fraud investigations and referral case management to ensure service integrity