Customer Service
Alshaya Group
مجموع سنوات الخبرة :8 years, 8 أشهر
Handles incoming calls or inquiries from prospective customers or clients.
Assists customers effectively by solving customer disputes.
Provides customer additional information or explains services.
Discusses products offered and ensures customer satisfaction.
Tactfully handles confrontational or stressful interactions with the public.
Completes supporting paperwork and data entry as required.
Accurately captures customer information.
Creates and maintains service reports.
Ensuring that all customers receive excellent service through direct salesmanship, and
prompt and courteous service.
Assisting customers with questions, needs and purchases.
Attending weekly sales meetings.
Cultivating successful relationships with retail customers.
Completing each transaction in a quick and efficient manner.
Leading all social media sales initiatives.
Cleaning shelves, counters, and tables.
Greeting each customer that comes into the store in a warm manner.
Identifying customer requirements.
Preparing merchandise for display.
Assisting customers with purchase decisions.
Assisting in physical inventory counts.
Implementing all visual merchandising standards.
Setting up merchandise on the sales floor.
Making sure that customers receive receipts on all purchases.
Helping customers try on or fit merchandise.
Watching out for loss prevention through leakage and theft.
Received and welcomed the guests with due attention; greeted them with a smile.
Provided highest quality of service to the customers by making seating arrangements
and room booking prior to their visit.
Presented the guests with menus and explained any special cuisines to be served.
Ensured food quality before serving, presented it in the most appetizing way.
Assisted the customers by working out their queries and grievances.
Coordinated with other staff to ensure the availability of best service for the guests.