Emile Marrouche, Senior Account Manager

Emile Marrouche

Senior Account Manager

Computer Information Systems - CIS

Location
Lebanon - Beirut
Education
Master's degree, Managerial Finance
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

Senior Account Manager at Computer Information Systems - CIS
  • Lebanon - Beirut
  • My current job since January 2019

Managing key accounts and developing new business, by presenting the entire portfolio of CIS and prospecting opportunities leading to deal closure, business growth and market share increase.

Key Account Manager at Emitac Enterprise Solutions
  • United Arab Emirates - Dubai
  • November 2016 to December 2018

To win deals and service contracts in assigned accounts in Dubai and Northern Emirates, by establishing value propositions and acquiring high value deals with high margins.
Main duties are to manage large accounts - mostly government, by orchestrating all resources - internal and external partner/vendor coordination, conduct solutions presentations of all Emitac’s portfolio including proof of concepts (POC), site visits, submission of proposals and timely responses to RFPs, contract negotiations, deals closures, project implementation to attain required results, consequently increasing EES’ wallet share in existing accounts, and growing its market share by acquiring new accounts.

Sales Manager at Syniverse Technologies - Dubai
  • United Arab Emirates - Dubai
  • December 2014 to June 2016

Successfully Handled Sales of Roaming solutions to mobile operators in the Middle East and Africa to meet their ever-growing needs in mobile communications across networks, devices & applications. Roaming services delivered included but were not limited to: Clearing, Messaging, Network, Fraud Protection, RA, and Business Intelligence Solutions.
Successfully handled sales for mobile operators in Africa and Middle East.
Successfully closed deals for strategic products.
Had the highest number of takeaways from competition and new business development.
Revived struggling accounts and transformed them to new revenue streams.
Major involvement in support, project management, collections.

Senior Account Manager at ENS - Enterprise and Networking Solutions and ITG Company
  • Lebanon - Beirut
  • March 2012 to October 2014

Developed telecom, networking, Datacenters and structured cabling Sales Business.
Telecommunication Solutions: Alcatel-Lucent IP-PABX systems, analog, digital, IP, Hybrid, inter-branch connectivity, network integration, medium to enterprise size systems.
Developed new business from clients in hospitality, education, health, government, banking, contracting…etc.
Increased company’s market share in telecom through continuous business development and dedicated account management
Networking Solutions: LAN, WAN, wireless and VOIP Solutions.
Data Centers: Turnkey solutions, cooling, firefighting, raised floor, environment monitoring, security, access control...etc. Consultancy, design, preparation and implementation.
Structured Cabling: passive networks, point to point solutions, copper and fiber optics, installation, termination and testing.
Worked closely with vendors and partners such as: Alcatel-Lucent, Cisco, HP, Leviton and others.

Business Manager at Marroush Est.
  • Lebanon - Beirut
  • February 2009 to April 2011

Selling FMCG products for public and corporates. Retail family business.

Industry Sales Manager at CNS
  • United Arab Emirates - Dubai
  • March 2006 to January 2009

In charge of Sales of IT turnkey enterprise solutions: Networking Active & Passive, Servers, Storage, Telecommunications, Security, Datacenters, Software & Services.
Successfully handled sales for Dubai, Sharjah and Northern Emirates with year on year growth in sales figures.
Acquired many new accounts and developed existing ones in enterprise & government sectors.
Worked closely with vendors and partners such as: HP, Microsoft, Oracle, Cisco, Symantec… etc.

Business Development Manager at New Horizons
  • United Arab Emirates - Dubai
  • July 2002 to February 2006

* Sold Training Solutions for the corporate sector Government & Private.
* Successfully created new accounts and activated dormant ones.
* Successfully sold to the local & international markets.
* Handled sales for the individuals and corporate
* Highly contributed in business development
* Won many internal sales competitions

IT Manager at Al Mawakeb
  • United Arab Emirates - Dubai
  • December 2001 to June 2002

* Managing & administering the large computer network in the branches.
* Hardware & software troubleshooting for all departments & computer labs.
* Daily updating the Website on the Internet.
* Training the staff on all Microsoft Office Applications & students in Computer Science.
* Worked in Desktop Publishing using Quark Xpress & Adobe Photoshop to publish booklets, chronicles, magazines, events & yearbook.

Education

Master's degree, Managerial Finance
  • at IUL
  • June 2001

Incomplete

Bachelor's degree, Accounting
  • at BAU
  • November 1999
Diploma, Computer Programming
  • at Centre International des Sciences Techniques
  • July 1994

Specialties & Skills

Telecommunications
Account Management
Business Development
Sales Management
MS Office applications
Photoshop, Quark Xpress
Internet, Web designing, Hardware
Networking, Troubleshooting
Written and Verbal communication skills
Sales Management and team player
Presentation, Negotiation and Organizational skills
Windows and email
Closing Skills
Prospecting Skills
Relationship Building Skills

Languages

Arabic
Expert
English
Expert
French
Expert

Memberships

Animal Encounter
  • Active Member
  • May 1993

Training and Certifications

HPE Sales Certification (Certificate)
Date Attended:
January 2018
Aruba Sales Certification (Certificate)
Date Attended:
January 2018
Huawei Sales Certification (Certificate)
Date Attended:
March 2018
Advanced Selling Skills (Training)
Training Institute:
Leading Minds
Date Attended:
January 2013
APC registered member for Data Center Solutions (Certificate)
Date Attended:
January 2013
Advanced Selling Skills - Leading Minds (Certificate)
Date Attended:
January 2013
Windows 2000 Professional, Network & operating system Essentials (Training)
Training Institute:
Netcom Systems
Date Attended:
January 2000
MS Access Programming (Training)
Training Institute:
Silicon Computers
Date Attended:
January 1997
HP Accredited Sales Professional, ASP – Enterprise Solutions (Certificate)
Date Attended:
January 2007
Implementing Windows 2000 Professional & Advanced Server (Training)
Training Institute:
Netcom Systems
Date Attended:
January 2000
Alcatel-Lucent Certified Sales Representative, ACSR (Certificate)
Date Attended:
January 2013
Data Center University Certificate (Training)
Training Institute:
Anixter
Date Attended:
January 2008