أيما فيشر, Operations Director

أيما فيشر

Operations Director

NOX Culinary

البلد
الكويت - حولي
التعليم
الثانوية العامة أو ما يعادلها,
الخبرات
11 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 11 أشهر

Operations Director في NOX Culinary
  • الكويت
  • فبراير 2016 إلى أغسطس 2018

Core competencies and attributes include-
Project Development
Training and Development
Business growth, expansion
FOH and BOH experience
Recruitment
Guest service
P&L competency
Stock Controls
Procurement

Restaurant General Manager
  • مارس 2013 إلى مارس 2015

Responsible for all aspects of daily operations for a 150 cover fine dining Italian restaurant with a very elite clientele.

Key Achievements-

Researched, procured and lead the implementation of Qudranet reservation system.
Grew revenue by 32% year on year.
Designed and implemented the restructuring of the dining room floor.
European Restaurant of the Year 2013 - Time Out Magazine.
Wine Spectator Award of Excellence 2013 and 2014.
Restaurant of the Year 2013/2014 -Time Out Magazine.
Organized and hosted dinners for Ferrari and Red Bull, part of Formula-1 Championship and jewellery of Arabia events.




From June 2012 I travelled in France and returned to the UK in January 2013.

General Manager في PCDG Mitchells and Butlers
  • المملكة المتحدة
  • نوفمبر 2010 إلى مايو 2012

Responsible for all aspects of daily operations for a 100 cover high end gastro pub in London.

Key Achievements-

First Manager across the Group to achieve a profile of excellence for CMI
Grew revenue by 36% per week through introducing new cover process.
Took over a site of excellence as a new GM

Assistant General Manager في Gaucho
  • المملكة المتحدة
  • نوفمبر 2009 إلى نوفمبر 2010

Assisting alongside the general manager daily operations of a 120 cover fine dining Argentinian restaurant in Leeds.

Key Achievements-

Developed key relationships with the Leeds Legal sector and introduced a lunch offer which led to increasing revenue by 36%
New store opening.
Multiple site management.

Restaurant Manager في Salvo's
  • المملكة المتحدة
  • نوفمبر 2008 إلى نوفمبر 2009

Responsible for all aspects of daily operations of this 90 cover family owned casual dining Italian concept in Leeds.
Key Achievements-
Winner of Gordon Ramsey's best independent Italian restaurant in the UK which led to an increase in revenue of over 30% and the development and refurbishment of the restaurant.

Restaurant Manager في Room Restauran
  • المملكة المتحدة
  • مارس 2005 إلى نوفمبر 2008

Responsible for all aspects of daily operations for this 140 cover modern British fine dining restaurant in Leeds.
Key Achievements
Promoted from restaurant manager to general Manager within 4 months.
Launch of Room Summer/ Winter promotion.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • في Bruntcliffe High School
  • أغسطس 2018

grade A-C including Maths Science and English

الثانوية العامة أو ما يعادلها,
  • في Bruntcliffe High School
  • أغسطس 2018

grade A-C including Maths Science and English

الثانوية العامة أو ما يعادلها, License Retail Management
  • في Leeds Metropolitan University
  • أغسطس 2018

Specialties & Skills

Social Skills
Customer Focus
Training
Guest Satisfaction
GENERAL MANAGEMENT
CUSTOMER RELATIONS
PROCUREMENT
PROMOTIONAL MATERIALS
RECRUITING
CONCEPT DEVELOPMENT
PROJECT DEVELOPMENT

اللغات

الانجليزية
متمرّس