آمنة ساسي, Property transfer executive

آمنة ساسي

Property transfer executive

Emaar properties

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, ICDL
الخبرات
13 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 8 أشهر

Property transfer executive في Emaar properties
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يوليو 2017

 Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
 Use oracle system to update customer data, check statements & payments
 Provide quality service and support in a variety of areas including, initial sales contract, title deeds, NOC for transfer/mortgage.
 Maintain a balance between company policy and customer requests in decision making.
 Handles issues in the best interest of both customer and company.
 Deal with Dubai land department to issue title deeds, initial sales contract, property transfer and update properties & customer data
 Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.

FINANCIAL PLANNING ADMINISTRATOR في WEHBE INSURANCE SERVICES
  • الإمارات العربية المتحدة - دبي
  • مارس 2015 إلى يونيو 2017

 Dealing with different departments of the insurance companies such as Zurich, FPI, Royal London 360, OMI, Oman Insurance and Orient Insurance.
 Managing incoming and outgoing new applications, such as checking for correct details and complete documentation.
 Attending to a policy servicing policy issues such as increment/decrements of premiums and /or benefits surrender, renewals, fund switches & reinstatement.
 Ensuring that all applications and policy servicing transactions are resolved in a timely manner.
 Attentive to Sales Advisors information and client related queries.
 Suggesting the Advisors what alternative products which could be used & helping with the comparisons.
 Suggesting the advisor & clients with the timely switching of funds.
 Maintain all client related documents in an accurate an organized manner.
 Process insurance claims such as death claims, PTD claims and critical illness claims to make sure that payments and settlements have made in accordance with company practices and procedures.
 Maintaining client records & their policies on IMS & Plineo system.
 Keeping a check on the collection of the premiums & preparing renewal reports of all the RM’S
 Sending regular premium reminders to the clients.
 Dealing with the clients on regular basis with their queries in regards to their various products.
 Handling complaint cases related to CC COLLECTION, client miss-selling, services with RM’S.

SECRETARY/ADMIN في FIRST GULF BANK
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2011 إلى فبراير 2014

 Reading, Monitoring And Responding To The Principal's Email,
 Answering Calls And Handling Queries,
 Preparing Correspondence On The Principal's Behalf
 Liaising With Staff, Clients, Etc
 Managing The Principal's Electronic Diary
 Booking Meetings And Writing Minutes
 Organizing Travel And Preparing Complex Travel Itineraries
 Planning, Organizing And Managing Events
 Attending Events/Meetings As The Principal's Representative
 Conducting Research On The Internet And Preparing Presentations
 Preparing Papers For Meetings
 Provide overall administrative and secretarial support to the Team.
 Regular follow up with team members to ensure timely delivery for different deadlines/assignments.
 Liaison with internal bank’s department and external contacts.
 Order and maintain stationery and other office equipments
 Sort and distribute incoming mail to areas and staff within the organization, and dispatch outgoing mail
 Attend to visitors and assist other staff in the organization with their enquiries
 Maintain records of correspondence as and when required
 Identify customer needs
 Refer customers to appropriate banking services and representatives.

Accountant في BIN HAFEEZ ESTABLISHEMENT
  • الإمارات العربية المتحدة - أبو ظبي
  • أكتوبر 2009 إلى نوفمبر 2011

❖ Dealing with Oracle Financial Application 11 (Petty cash, supplier bills, immediate payments, staff accounts, and settlement of utility bills)
❖ Prepare Monthly Supplier Payment List, Compare With Final Payment Registers
❖ Make Oracle Batch Payments To Suppliers And Sub Contractors, Updating The Payment Records After Signing The Cheque Payment Voucher.
❖ Preparing Monthly Banks reconciliation.
Asssistant for the company's laywer: ❖ Prepare subpoenas submitted to court,
❖ Gathering necessary documents for trials and submitting paperwork to courthouses,
❖ Maintains and organize legal files,
❖ Schedules court appearances, assembles documents and exhibits, keeps check on pending cases to avoid default in filing pleadings, and maintains court dockets and diaries.

الخلفية التعليمية

دبلوم, ICDL
  • في QUATTRO TRAINING CENTER
  • يوليو 2009
بكالوريوس, accountancy
  • في INSTITUT SUPERIEUR DE GESTION
  • يوليو 2007

❖ 2003 to 2007: Bachelor in accountancy, High Institute of management (ISG) Bouchoucha, Bardo, Tunis

Specialties & Skills

Customer Service Skills
Data Presentation
Accounts Payable
Coordination
Administration
ACCOUNTANT
ACCOUNTING
AND ACCOUNTING
good communication skills
attentative
team player
highly committed
confortable with numbers

اللغات

العربية
متمرّس
الانجليزية
متوسط
الفرنسية
متمرّس
الايطالية
مبتدئ

التدريب و الشهادات

INTERMEDIATE EXCEL (الشهادة)
تاريخ الدورة:
January 2013
صالحة لغاية:
January 2013
ADVANCE EXCEL (الشهادة)
تاريخ الدورة:
June 2013
صالحة لغاية:
June 2013
ISO-2008 (الشهادة)
تاريخ الدورة:
February 2010
صالحة لغاية:
February 2010

الهوايات

  • basketball, travelling, reading