Emy Juanito

Entered and maintained shipment data accurately using CargoWise system software.
Prepared export freight documentation including commercial invoices, packing lists, and certificates of origin.
Ensured all shipping documents complied with export regulations and company requirements.
Coordinated with shipping lines, agents, truck loaders, and internal teams for smooth shipment processing.
Reviewed and verified data accuracy to minimize discrepancies and delays.
Maintained organized digital records and confidential company information.
Supported end-to-end export operations to ensure timely cargo movement and customer satisfaction.

Entered customer data into database, improving processing
time by 30%.
Organized and updated digital records and files.
Assisted in cleaning and standardizing data formats.
Followed company guidelines for data privacy and
confidentiality.

Resolved customer issues efficiently while maintaining high customer satisfaction.
Followed company policies and procedures in handling customer concerns.
Handled multiple customer concerns while meeting performance and quality standards .
Demonstrated strong communication, problem-solving, and interpersonal skills

Performed clerical tasks including data entry, filing, and record keeping.
Managed truck loader schedules and monitored inventory reports.
Assisted in loading, unloading, packing, and organizing warehouse items.
Operated warehouse tools and equipment safely and efficiently.
Coordinated with warehouse staff, drivers, and logistics teams to ensure timely deliveries