إيناس الشناوي, English Instructor

إيناس الشناوي

English Instructor

Not Courses

البلد
مصر - القاهرة
التعليم
بكالوريوس, كلية الأداب قسم الإعلام وعلوم الإتصال
الخبرات
13 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 3 أشهر

English Instructor في Not Courses
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ نوفمبر 2016

Teaching English as a second language to adults including teaching new vocabulary and their use, grammar and American accent rules.
Conducting open discussion to improve students' fluency.

English instructor في E-Planet
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يونيو 2015

Teaching English courses for both adults and kids in an
interesting and interactive way, with which learners can acquire language fluency. I rely on role-plays, conversations, and elicitation to help my students gain the basic rules of language.

English Instructor في English Instructor School of Continuing Education, AUC
  • مصر - القاهرة
  • مايو 2018 إلى سبتمبر 2018

Teaching English, presentation skills, and community service projects to unprivileged teenagers.

English Instructor في Modern British Academy
  • مصر - القاهرة
  • فبراير 2015 إلى يونيو 2015

Part-time English Instructor who is responsible for teaching kids in different stages in interesting pedagogy depending on realia, videos, songs and role-plays.

English Teacher في Alomran language school
  • مصر
  • سبتمبر 2013 إلى يونيو 2014

Teaching English alphabet in both oral and written ways, teaching phonics, teaching common words for each letter, teaching math and science.

English teacher in the preschool class in chaperon nursery في chaperon nursery
  • مصر - القاهرة
  • نوفمبر 2012 إلى مايو 2013

Teaching English alphabet in both oral and written ways.
preparing science experiments for preschoolers.
Preparing motor skills and character building activities.
teaching the kids new words about each letter.
teaching phonics.
preparing suitable handicraft for each letter.

Offshore call center agent في Vodafone UK
  • مصر - القاهرة
  • أبريل 2012 إلى أغسطس 2012

Offshore call center agent
Employer
Vodafone UK
Job discription:
Answer all the customer questions and inquiries. Handling all billing issues and problem for the customers . Explain to the customers their bills and their pricing plans and advise them with the suitable options for them. Handle the process of upgrading the pricing plan, renewal the contract and the delivery orders.

Call center agent in high value segment في Vodafone Egypt
  • مصر - القاهرة
  • أبريل 2011 إلى مارس 2012

Call center agent in high value segment
Employer
Vodafone Egypt
Answer all the customer questions and inquiries. Handling all billing and recharging issues for the customers . Explain to the customers their bills, their pricing plans and advise them with the suitable options for them . Inform the customers with the latest updates and offers . solve all the customers problems without escalate them to higher levels in the administration.

Telesales agent في Fas international company
  • مصر - القاهرة
  • يوليو 2010 إلى مارس 2011

Job discription :Making deals with the Americans customers to lower down the interest rate on their credit cards. Answer all their questions and inquiries about the company and the service that provide. Maintaining my daily and monthly sales targets. the ability of taking critical information over the phone like the credit card number, the social security number and verify the customers accounts with the bank to make the deal .

Telesales agent في Xerox copy express company
  • مصر - القاهرة
  • يوليو 2009 إلى نوفمبر 2009

Telesales agent
Employer
Xerox copy express company
Job discription :Create a list of the prospect customers for the company. Increase the company customers and outcomes. Contact the prospect customer to give them background about the company and the service that provide(printing services) and convince them to deal with it . Mantain my monthly sales targets. Handling and trailing the selling process from A TO Z..

الخلفية التعليمية

بكالوريوس, كلية الأداب قسم الإعلام وعلوم الإتصال
  • في Ain Shams University
  • أغسطس 2008

Graduated from Ain shams university/ Faculty of arts /mass communication major with very good degree.

Specialties & Skills

handicraft for kids
Storytelling
Teaching English
MICROSOFT OFFICE
OFFSHORE
TEACHING
TELESALES

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

TKT (الشهادة)
تاريخ الدورة:
July 2014
CELTA (تدريب)
معهد التدريب:
FUE
تاريخ الدورة:
January 2019
(تدريب)
(تدريب)
English conversation (تدريب)
معهد التدريب:
AMEDEANT
تاريخ الدورة:
August 2010
teaching workshop (تدريب)
معهد التدريب:
Alson college -Ain shams university
تاريخ الدورة:
March 2013
English conversation course (تدريب)
معهد التدريب:
CTC
تاريخ الدورة:
October 2011
General English course (تدريب)
معهد التدريب:
AUC
تاريخ الدورة:
July 2009

الهوايات

  • readiong specially novels -storytelling for kids- making puppet show for kids