English Instructor
Not Courses
Total years of experience :13 years, 2 Months
Teaching English as a second language to adults including teaching new vocabulary and their use, grammar and American accent rules.
Conducting open discussion to improve students' fluency.
Teaching English courses for both adults and kids in an
interesting and interactive way, with which learners can acquire language fluency. I rely on role-plays, conversations, and elicitation to help my students gain the basic rules of language.
Teaching English, presentation skills, and community service projects to unprivileged teenagers.
Part-time English Instructor who is responsible for teaching kids in different stages in interesting pedagogy depending on realia, videos, songs and role-plays.
Teaching English alphabet in both oral and written ways, teaching phonics, teaching common words for each letter, teaching math and science.
Teaching English alphabet in both oral and written ways.
preparing science experiments for preschoolers.
Preparing motor skills and character building activities.
teaching the kids new words about each letter.
teaching phonics.
preparing suitable handicraft for each letter.
Offshore call center agent
Employer
Vodafone UK
Job discription:
Answer all the customer questions and inquiries. Handling all billing issues and problem for the customers . Explain to the customers their bills and their pricing plans and advise them with the suitable options for them. Handle the process of upgrading the pricing plan, renewal the contract and the delivery orders.
Call center agent in high value segment
Employer
Vodafone Egypt
Answer all the customer questions and inquiries. Handling all billing and recharging issues for the customers . Explain to the customers their bills, their pricing plans and advise them with the suitable options for them . Inform the customers with the latest updates and offers . solve all the customers problems without escalate them to higher levels in the administration.
Job discription :Making deals with the Americans customers to lower down the interest rate on their credit cards. Answer all their questions and inquiries about the company and the service that provide. Maintaining my daily and monthly sales targets. the ability of taking critical information over the phone like the credit card number, the social security number and verify the customers accounts with the bank to make the deal .
Telesales agent
Employer
Xerox copy express company
Job discription :Create a list of the prospect customers for the company. Increase the company customers and outcomes. Contact the prospect customer to give them background about the company and the service that provide(printing services) and convince them to deal with it . Mantain my monthly sales targets. Handling and trailing the selling process from A TO Z..
Graduated from Ain shams university/ Faculty of arts /mass communication major with very good degree.
