Waiter/Barista
The Coffee Club (Tcc)
Total years of experience :10 years, 3 Months
• Accurately recorded order and partnered with team members to serve food and beverages that exceeded guest expectations.
• Trained and mentored new wait and host staff.
• Worked closely with management to improve front of house morale.
• Great guests and make them feel comfortable.
• Learn menu items and be able to describe them appropriately to guests.
• Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Take beverage orders.
• Deliver beverages in a timely manner.
• Check-in with guests to ensure that everything is going well.
• Clean the table.
• Deliver guest’s bill and thank them;
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• Deliver guest’s bill and thank them;
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• Deliver guest’s bill and thank them.
• Work with other servers and be a team player.
• Being attentive to every customer needs.
• Answering telephone calls conveying messages and monitoring the flow of emails from the store website. Giving advice and guidance on product selection to customers.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays.
• Greet guests and patrons personally.
• Offer appropriate seating arrangements.
• Present menus and take orders.
• Ensure the quantity of menus is sufficient to cater to the number of guests.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Maturity Degree on Beqir Cela Professional School