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muhammad Afzal, Data Quality Analyst

muhammad Afzal

Data Quality Analyst·Concentrix - Malaysia

Pakistan

Bachelor's degree, Industrial and Manufacturing Engineering

Work experience

Total years of experience: 7 years, 3 months

Data Quality Analyst

January 2024 - January 2026

Concentrix - Malaysia

Kuala Lumpur, Malaysia

January 2024 - January 2026

Company industry:
Business Process Outsourcing (BPO)

Senior Quality & Operations Analyst

January 2024 - January 2026

Concentrix CVG,

Kuala Lumpur, Malaysia

January 2024 - January 2026

• Analyzed KPIs and workflows to identify inefficiencies and improve operational performance
• Conducted quality audits ensuring high compliance and process accuracy
• Drove process improvements through root cause analysis and corrective actions
• Awarded Best Quality & Performance (Quarterly & Annual)
Company industry:
Call Centers & Customer Care Outsourcing

Mechanical Project Engineer

January 2023 - August 2023

hanyang university

Seoul, Korea (South)

January 2023 - August 2023

Company industry:
Mechanical Engineering

Project Engineer Apprentice (R&D;)

January 2023 - January 2023

Hanyang University / HSCL,

Seoul, Korea (South)

January 2023 - January 2023

• Supported R&D; projects on wind blade recycling and composite hydrogen tank development
• Designed composite structures using Abaqus and supported manufacturing and testing
• Performed burst, cyclic, tensile, and curing tests
• Coordinated procurement of specialized materials ensuring 100% specification compliance
Company industry:
Mechanical Engineering

Assistant Production Manager

August 2017 - May 2021

medical devices pvt ltd sialkot

Sialkot, Pakistan

August 2017 - May 2021

Company industry:
Manufacturing

Assistant Production Manager (Remote)

January 2017 - January 2021

Medical Devices Pvt Ltd,

Sialkot, Pakistan •Hybrid

January 2017 - January 2021

• Planned and scheduled production using Oracle ERP, improving resource utilization and on-time output
• Optimized material planning and workflow, reducing stock imbalances by 20%+
• Led Lean initiatives (5S, VSM) to reduce waste and improve process flow
• Monitored production KPIs (output, downtime, material usage) to identify improvement opportunities
• Coordinated with procurement, QA, and operations to ensure smooth production execution
Company industry:
Industrial Production

Mandarin Sourcing & Warehouse Coordinator

January 2018 - January 2020

ITeethtech,

Chengdu, China

January 2018 - January 2020

• Managed order processing, shipment tracking, and inventory coordination
• Supported international logistics and ensured timely order fulfillment
• Reduced supplier lead times by 20% through improved communication and coordination
• Maintained accurate inventory and shipment records
• Supported cross-border supply chain operations and fulfillment
Company industry:
Internet & E-commerce

Process Control Engineer

December 2016 - January 2017

Medical Devices Pvt Ltd

Sialkot, Pakistan

December 2016 - January 2017

• Led Lean Six Sigma projects, reducing material waste and cycle time by 15%
• Conducted FMEA and RCA to mitigate process risks and improve reliability
• Improved production yield to 99.8% through CAPA implementation
• Ensured compliance with ISO 13485 quality standards
Company industry:
Industrial Production

Education

University of Engineering and technology

August 2016

August 2016

Bachelor's degree, Industrial and Manufacturing Engineering

Pakistan

Skills

BIOMEDICAL WASTE
Intermediate
BIOMEDICAL WASTE
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
LEAN SIX SIGMA
Intermediate
LEAN SIX SIGMA
Intermediate
MANUFACTURING ENGINEERING
Intermediate
MANUFACTURING ENGINEERING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
PRODUCTION PLANNING
Intermediate
PRODUCTION PLANNING
Intermediate

Languages

English
Beginner
Urdu
Beginner
Punjabi
Beginner

Training and Certifications

Certifications
Chinese Language Program