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Mohammed azab, IT Manager

Mohammed azab

IT Manager·Spectrum Bpo

Egypt

, B.sc of Electronics and communication engineering

Work experience

Total years of experience: 15 years, 5 months

IT Manager

January 2022 - Present

Spectrum Bpo

Alexandria, Egypt

January 2022 - Present

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

IT Manager

November 2021 - Present

perfectsolution

Alexandria, Egypt

November 2021 - Present

-Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates.
-Organizeworkflow and ensure that employees understand their duties or delegated tasks.
-Monitoremployee productivity and provide constructive feedback and coaching.
-Receivecomplaints and resolve problems.
-Maintainsstrong working knowledge of company products and services, and offers technical support and information to team members.
-Establishesworking relationships with others in the department, collaborating on new technology needs or expanded uses for existing technologies to increase functionality or efficiency.
-Firewallspfsense-sophos-fortigate-mikrotik-drytek
-Vpnsite to site and site to client
-Voipsetup voip servers and make outbound and inbound rules and IVR .

Company industry:
IT Services
Job role:
Information Technology

it manager

August 2016 - Present

perfectsolution

Alexandria, Egypt

August 2016 - Present

Company industry:
IT Services
Job role:
Information Technology

Project manger

January 2019 - December 2021

elbeisy pharmacy’s

January 2019 - December 2021

Job role:
Engineering

IT supervisor•

August 2016 - December 2021

perfectsolution

August 2016 - December 2021

Company industry:
Telemarketing
Job role:
Information Technology

System and network engineer

January 2011 - July 2019

•elshamadan

January 2011 - July 2019

Company industry:
Accounting
Job role:
Information Technology

Education

AIET

March 2023

March 2023

, B.sc of Electronics and communication engineering

Alexandria Higher Institute Of Engineering & Technology

July 2011

July 2011

Bachelor's degree, Electric And Communication Engineering

Egypt

Skills

VPN
Expert
VPN
Expert
VoIP
Expert
VoIP
Expert
Firewalls
Expert
Firewalls
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Linux
Expert
Linux
Expert
SUPERVISORD
Expert
SUPERVISORD
Expert
CONSTRUCTIVE FEEDBACK
Expert
CONSTRUCTIVE FEEDBACK
Expert
FIREWALL
Expert
FIREWALL
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
PFSENSE
Expert
PFSENSE
Expert
VIRTUAL PRIVATE NETWORKS (VPN)
Expert
VIRTUAL PRIVATE NETWORKS (VPN)
Expert
COMMUNICATIONS
Beginner
COMMUNICATIONS
Beginner
CALL CENTERS
Beginner
CALL CENTERS
Beginner
WINDOWS SERVERS
Beginner
WINDOWS SERVERS
Beginner
CENTOS
Beginner
CENTOS
Beginner
VoIP
Expert
VoIP
Expert
Firewalls
Expert
Firewalls
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Linux
Expert
Linux
Expert
Network Systems
Expert
Network Systems
Expert

Languages

Arabic
Expert
English
Expert