Enrick Licen

Mainly calling owners to gather information for a property, checking the market for sale and rent for properties in Abu Dhabi Market, managing the team to achieve monthly quota and targets, to insure excellent customer service provided. Supervised a team of sales and leasing representative to maintain good client relationship. Manage Open Houses to produce a lead for the company. Scheduling clients and owners for viewings. Scheduling transfers in Real Estate Developers .

Responsible for acting as a liaison between clients and owners. Assists with complaints, orders, errors, account questions, market prices, sales and leasing inquiry and other queries. Managing large amounts of incoming calls and customer inquiries, generating sales leads, identifying and assessing customers’ needs to achieve satisfaction and build sustainable relationships and trust with customer accounts through open and interactive communication.