Proactively drive sales
BAHRAIN FAMILY LEISURE COMPANY
Total years of experience :5 years, 7 Months
BAHRAIN FAMILY LEISURE COMPANY. Jan 2012 to Till Date.
(PONDEROSA)
(Bahrain)
RESTAURANT MANAGER: • Proactively drive sales & protect company profits.
• Train, develop & monitor entire team to ensure customer focus & operational efficiency including appraisals.
• Manage all health & safety (including HACCP), housekeeping standards & maintain operational equipment.
• Ensure effective communication of information from host brand/head office to restaurant team.
• Ensure effective management of Restaurant Operations to maximize customer service & ensure compliance to Company Policies. Ensure all Company Policies & Procedures are adhered.
JAWAD BUSINESS GROUP.
Dec 2009 to Jan 20 12.
(Dairy Queen)
(Bahrain)
RESTAURANT GENERAL MANAGER: • Plan, organize, direct, control and evaluate the operations of a restaurant, cafeteria or other food or beverage service.
• Handle administrative functions like budgeting, revenue analysis,
• staff training, handling key clients,
• maintaining standards,
• Responsible for F&B Operations & Administration.
• Be team leader to motivate and effective management of resources, manpower, cross training / utilization of personnel etc.
• Plans, coordinates and implements catered food and beverage events. Supervises staff including, coordinators, captains and wait staff along with other vendors.
YOUSEF AL - RAJIH. Sep 2008 to Aug 2009
DR - CAFÉ COFFEE: (Saudi Arab)
(STORE MANAGER)
• Assists the Operation Manager in operational efficiency.
• Responsible for planning, organizing, directing, and controlling the operations of the "coffee beans". Key Responsibilities.
• Interact with the guests to ensure good customer service and also increase food and beverage sales.
• Provides constant feedback on customer comments and also deal with customer complaints.
• Implement trainings for all team members in all aspects of service to improve the standards of the restaurant.
• Ensure team members are briefed daily.
• Ensures health and safety regulations are followed at all times in the restaurant.
Performs related duties and special projects as assigned.
M.H.ALSHAYA. Feb 2006 to April 2008
STARBUCKS COFFEE: (Kuwait)
Handling day to day operation of the store.
• Assists Restaurant manager in the daily sales budgeted.
• Setting schedule for the staff.
• Looking for the business growth of the company in terms of coffee Beans sales.
• Giving in house training to the new joining.
• Looking for maximising coffee sales growth of the Area.
• Settings sales budget & coffee distribution plans for the stores.
2. Arts Graduate Ranchi University Jharkhand. Deoghar college 2006
3. Intermediate (I.S.C) I.C.S.E. Delhi Board Beldih Church School. 2000
4. Matriculation (I.C.S.E) I.C.S.E. Delhi Board Beldih Church School 1998 Computer Skill 1. Knowledge of Ms-Office (Ms-Word, Ms-Excel and Power Point), Internet surfing.