Anish Augustine, Senior Customer Care Assistants

Anish Augustine

Senior Customer Care Assistants

McDonald's

Location
India
Education
Master's degree, General MBA
Experience
3 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 5 Months

Senior Customer Care Assistants at McDonald's
  • United Kingdom
  • November 2011 to August 2013

1. 16 November 2011 - 25th August2013 - Senior Customer Care Assistants in McDonald's, Oxford Circus, London, UK
• It was one of the busiest McDonald's in the United Kingdom. I was handling walk-in customers and giving them information on various foods and drinks which is available in the restaurant. Deale with customer's complaints and solving them without further issue. Ensuring the cleanness of the restaurant is up to the slandered and Train the new customer care assistants.

Casual Staff at They are Regal Recruitment Limited, Michael Wisher & Associates
  • United Kingdom - London
  • February 2011 to August 2013

During this period I had worked in different places under different agencies other than McDonald’s. They are Regal Recruitment Limited(Catering works in Hotels and big events in Production and service departments), Michael Wisher & Associates( Catering works in Hotels, Restaurants, Sports Activities and Big Events in service and Production departments), Masala World LTD(Runner in fine dining restaurant) and Angard Staffing Solutions LTD (Worked for Royal Mail ). It was a great experience to work in different areas and with different cultured people.

Front Office, Housekeeping, Food & Beverage Service at MARRIOTT HOTEL
  • India
  • October 2009 to March 2010

3. October 2009 -March2010-Training in MARRIOTT HOTEL, Hyderabad, India
• As part of my graduation I had done my industrial training in a international chain hotel. Mainly my training was in Front Office, Housekeeping, Food & Beverage Service and Food Production.

part time trainee at Casino Air-caterers & Flight Service
  • India
  • February 2009 to May 2009

February2009 - May2009 - Part Time Training in Casino Air-caterers & Flight Service, Kerala, India
• Done the training in Food & Beverage Service and Food Production.

Education

Master's degree, General MBA
  • at Glyndwr University London
  • November 2012

ACADEMIC ACHIEVEMENTS 2011- 2012 - POST GRADUATION • General MBA ( London School of Management Science, under Glyndwr University, UK)

Bachelor's degree, Hotel Management and Catering Science
  • at Under Calicut University
  • January 2010

2007 - 2010 - GRADUATION • B.Sc. In Hotel Management and Catering Science (Naipunnya Institute Of Management And Information Technology, Under Calicut University, India)

Diploma, Computer Application
  • at (D.C.A.) (Loyola Computer Academy
  • January 2005

2004 - 2005 - DIPLOMA • Diploma In Computer Application (D.C.A.) (Loyola Computer Academy, Kerala, India)

Specialties & Skills

Hospitality
Guest Service
Customer Service
Airlines
Human Resources
Customer complaint handling
F & B Service
FOOD PRODUCTION
HOUSEKEEPING
SECRETARY
SOLUTIONS
STAFFING
TRAINING
M S Office
Front Office
Guest Relation Executive
Human Resource Management

Languages

Hindi
Expert
Malayalam
Expert
English
Expert
Tamil
Intermediate

Memberships

of Tourism Club of Thrissur district for the period of 2008-09
  • Member

Hobbies

  • Playing Volleyball, Swimming And listening music