Senior Customer Care Assistants
McDonald's
Total years of experience :3 years, 5 Months
1. 16 November 2011 - 25th August2013 - Senior Customer Care Assistants in McDonald's, Oxford Circus, London, UK
• It was one of the busiest McDonald's in the United Kingdom. I was handling walk-in customers and giving them information on various foods and drinks which is available in the restaurant. Deale with customer's complaints and solving them without further issue. Ensuring the cleanness of the restaurant is up to the slandered and Train the new customer care assistants.
During this period I had worked in different places under different agencies other than McDonald’s. They are Regal Recruitment Limited(Catering works in Hotels and big events in Production and service departments), Michael Wisher & Associates( Catering works in Hotels, Restaurants, Sports Activities and Big Events in service and Production departments), Masala World LTD(Runner in fine dining restaurant) and Angard Staffing Solutions LTD (Worked for Royal Mail ). It was a great experience to work in different areas and with different cultured people.
3. October 2009 -March2010-Training in MARRIOTT HOTEL, Hyderabad, India
• As part of my graduation I had done my industrial training in a international chain hotel. Mainly my training was in Front Office, Housekeeping, Food & Beverage Service and Food Production.
February2009 - May2009 - Part Time Training in Casino Air-caterers & Flight Service, Kerala, India
• Done the training in Food & Beverage Service and Food Production.
ACADEMIC ACHIEVEMENTS 2011- 2012 - POST GRADUATION • General MBA ( London School of Management Science, under Glyndwr University, UK)
2007 - 2010 - GRADUATION • B.Sc. In Hotel Management and Catering Science (Naipunnya Institute Of Management And Information Technology, Under Calicut University, India)
2004 - 2005 - DIPLOMA • Diploma In Computer Application (D.C.A.) (Loyola Computer Academy, Kerala, India)