عرفان Uvaiz

❖ Preparation of business plans, strategy, budget, costing and identify, evaluate, develop and profile new business opportunities and clients all over the State of Qatar.
❖ Development of strategic alliance with International companies to strengthen the company’s chances of pre-qualifying and succeeding in winning new contracts.
❖ Develop and Maintain data of new tenders, opportunities and client within the Qatar and ensure that the company is registered/ pre-qualified; analyze the data and forecast market trends.
❖ Develop and Build relationships with key personnel from existing and new clients.
❖ Preparation of competitor’s analysis to co-ordinate & prepare competitive bid document, follow-up of bid, negotiation meetings and finalizing contract.
❖ Planning, time scheduling, histograms to supplement techno-commercial offer for large projects.
❖ Meeting clients on regular basis & update management on status of identified growth opportunities.
❖ Maximize key accounts, key contacts and other critical people at various organization levels.
❖ Generate leads for CCTV projects, Security products, Access Controls, engage the technical team for designing the project and required storage, accessories to meet MOI regulation

❖ IT & network solutions within the group and with other private (buildings, hotels, school, telecommunication companies) & government offices
❖ Sell in bulk PCs, Vending Machines & CCTV and offer maintenance services within the group and with other private (buildings, hotels, school, telecommunication companies) & government offices
❖ Cabling (low current) ELV & server contracting within the group and with other private (buildings, hotels, school, telecommunication companies) & government offices
❖ Extensive relationship with distributors, get pricing, negotiating and prepare commercial proposal for the projects.
❖ Strong connections in Qatar market with different segment and the ability to get inside any enterprise around the market
❖ Getting new customers work with clients for designing IT requirements, Maintain client’s relationship and ensure satisfaction.

Generate leads for CCTV projects, Security products, Access Controls, engage the technical team for designing the project and required storage, accessories to meet MOI regulation and then price it and submit commercial proposals.
❖ IT infrastructure experience: Servers, Storage, Server room equipment’s, Cisco switches, routers, juniper wireless solutions, Firewalls.
❖ Deeply understand Time attendance solutions and finger print systems (had experience with LG and Acktatek devices).
❖ Microsoft licensing OLP, windows server, offices 365. Adobe software’s, AutoCAD, Symantec backup solutions.
❖ Extensive relationship with distributers, get pricing, negotiating and prepare commercial proposal for the projects.
❖ Strong connections in Qatar market with different segment and the ability to get inside any enterprise around the market (Government, SME, Semi-Government, Construction, Consultants).
❖ Managing current accounts and getting new clients through events, networking and offers company portfolio
❖ Attending initial sales meetings.
❖ Determining a client's business requirements and whether the products being considered are suitable.
❖ Working with the team to develop sales plans and meet corporate objectives and targets.
❖ Define and develop new business prospects and opportunities.
❖ Getting new customers work with clients for designing IT requirements, Maintain client’s relationship and ensure satisfaction.

❖ Responsible for securing, managing and developing existing key accounts and maximizing profit and growth, through the formulation and development of new plans, initiatives, long-term client relationships and key business strategies. Analyzing management data and identifying trends and opportunities. Conducting regular business and account reviews.
❖ Supporting the marketing team.
❖ Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
❖ Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
❖ Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
❖ Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
❖ Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
❖ Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
❖ Contributes to team effort by accomplishing related results as needed.

❖ Selling gems to international Customers through internet
❖ Customer satisfaction - Unravel all customer issues (products, services and technical assistance).
❖ Carrying out Back office work and follow ups
❖ Analyzing the market, including competitors and consumers
❖ Executing marketing strategies and campaigns
❖ Monitoring and arranging the distribution of promotional materials with foreign clients
❖ Monitoring and coordinating the production of promotional materials
❖ Overseeing and implementing product distribution
❖ Attending and organizing sales promotional events and exhibitions
❖ Coordinating with and reporting to managers to carry out campaigns
❖ Acting as liaisons between the media, suppliers, and clients

Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries
❖ Handle and resolve customer complaints
❖ Obtain and evaluate all relevant information to handle inquiries and complaints
❖ Process orders, forms, applications and requests
❖ Direct requests and unresolved issues to the designated resource
❖ Manage customers' accounts
❖ keep records of customer interactions and transactions
❖ Record details of inquiries, comments and complaints
❖ Record details of actions taken
❖ Manage administration
❖ Communicate and coordinate with internal departments
❖ Follow up on customer interactions