erika trina lucas

An Operations, Administrative, and Accounting Assistant responsible for coordinating project activities, scheduling deliveries and installations, monitoring project progress and inventory, preparing reports, invoices, payroll, and quotations, managing petty cash, accounts receivable, and disbursements, maintaining records, and handling bank transactions.

Assigned to the operation of every project.
Coordinates with Project Managers, Supervisor & Engineers
Schedules delivery of items/product and installation on site of every
project

Cash handling and balancing
Accurate transaction processing
Customer service and complaint handling
Receipt issuance and refunds
Daily sales reporting
Trains new hired cashier (for all branches)
Takes over in the absence of the branch cashier
Assist in normal process of each cashiers daily transactions
to avoid backlogs
Branch visit to cashiers requiring prompt assistance
Identify & report deviation in areas cashiering function to
achieve a well-functioning work flow

Greet customers and provide friendly assistance
Identify customer needs and recommend suitable products
or services
Maintain product knowledge to effectively explain features
and benefits
Restock merchandise and ensure proper product displays
Maintain cleanliness and organization of the sales floor
Resolve customer concerns and complaints professionally