Ernest Anthony Yousuf Kay, Server

Ernest Anthony Yousuf Kay

Server

Downtown Restaurant

Location
Pakistan - Karachi
Education
High school or equivalent, Matriculation Passed
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

Server at Downtown Restaurant
  • Qatar - Doha
  • October 2016 to January 2018

Responsibilities And Duties:
1)Welcome guests and promptly attend to tables
2)Serve food and beverages to guests making recommendations if needed
3)Share your menu knowledge to assist guests with questions and special requests
4)Check-in with guests to assure satisfaction with each course and beverage
5)Clean tables, complete closing duties and re-stock tableware and other supplies

Tea Lounge Server at Four Seasons Hotel
  • Qatar - Doha
  • April 2013 to September 2016

Responsibilities And Duties:
1)Receive and deliver food and beverage orders and collect payment.
2)Ensure overall guest satisfaction.
3)Ensure that tables and side stands are kept stocked, tidy and clean.
4)Ensures the highest level of guest satisfaction by delivering quality guest service and amenities.
5)Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.

Room Attendant at Four Seasons Hotel
  • Qatar - Doha
  • May 2012 to April 2013

First impressions are everything! As a Room Attendant with Four Seasons Hotel I have the opportunity to create lasting memories for every Guest and ensuring Guest rooms are comfortable.
Responsibilities And Duties:
1)Attends to guest calls, guest requests /guest complaints in the area assigned.
2)Adhere to procedure and ensure all rooms inspected according to department standards.
3)Comply with all rules regarding health and safety of guests and coworkers
4)Replace guest amenities and supplies in rooms
5)Make beds and fold sheets
6)Remove trash, dirty linens and room service items

Education

High school or equivalent, Matriculation Passed
  • at St. Theresa English High School
  • March 2010

I have completed my matriculation at St. Theresa English High School. I got 80% out of 100%.

Specialties & Skills

Service Learning
Customer Service Skills
Computing
Photo Editing
Teamwork
Customer Service
Time Management
Excellent Editing Skills
Quick Learner
Communication

Languages

English
Expert