Travel Consultant
VIP Platinum Concierge
Total years of experience :10 years, 2 Months
1. Issuing the best possible flight options based on client needs.
2. Planning holiday packages including accommodation, car rentals / transfer, trains, excursions and guides.
3. Handling corporate accounts that requires meeting space or conference registration.
4. Luxury bookings from villa, cruise, yacht rentals and luxury goods request such as Louis Vuitton, Hermes etc.
5. Group booking of flights, excursions or hotel reservations
6. Invoicing and finalizing each service with accounts department
7. Ensuring all payments are settled from the suppliers / hotels.
8. Communicating with hoteliers / suppliers for business purpose and get familiarity with each other.
9. Reviewing contracted rates
10. Arranging all client documents prior to service and answering their enquiries
Booking of flights to the most varied destinations across all continents for tourist, andLeisure purposes.
Hotel bookings providing a choice of budget hotels to luxury stay and resorts.
Booking of tours & excursions in UAE offering the best in entertainment and leisure.
Assistance with the visa formalities in United Arab Emirates (UAE).
Travel Guru Inc.
Ortigas Center, Pasig City
November, 2011 to April 2012
Travel and Reservation Agent
Fully licensed travel agency located at the heart of business center in Philippines. Provide information and services requires for travel domestic and International such as domestic and international tickets, car rentals, visa assistance, hotel accommodation, travel insurance and tour packages.
• Receiving request from tourists or travel agents.
• Build up products and services suitable to the request.
• Making quotation for the services required
• Communicate to clients or to travel agents to give them offer.
• Making Reservation of accommodation, services with service providers based on client's booking or client's itinerary.
• Coordinate with Operation Department for arranging cars, guides etc,
• Coordinate with accounting department for payment.
• Build up season package products.
NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions
• Handle General administrative functions pertaining to admin & personnel functions.
• Controlled correspondences and monitored clerical and secretarial duties.
• Keep track of the personnel files and constantly updated them and maintained its security and confidentiality.
• Assists the customer with a great welcome and approach them with a respect to achieve and repeat a good business relationship.
• Works closely with related departments to ensure excellent guest service.
• Screening the incoming mails, faxes for proper routine and action forward
• Handle commercial communication, administration, office management, business management and sales & marketing coordination related duties in the organization.
• Oversee all aspects of general office coordination.
Academic Preparations: • College San Sebastian College-Recoletos, Manila Bachelor of Science in Tourism June 2007-March 2011 •Excellent Award in Amadeus Training October 17, 2009 •Certificate of Distinction in Saber Course Training Emirates Aviation College August 05 to 09, 2012 Other Achievement •Events Management Convention (2010) “Manila ala Vegas” “Organizer” Le Pavillion, Metropolitan Park, Pasay City, Philippines October 2, 2010
Roosevelt College, Marikina 2000-2007 Elementary and Secondary