Erweena Theresa Reyes, Travel Consultant

Erweena Theresa Reyes

Travel Consultant

VIP Platinum Concierge

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Tourism
Expérience
10 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 2 Mois

Travel Consultant à VIP Platinum Concierge
  • Émirats Arabes Unis - Dubaï
  • juillet 2017 à avril 2022

1. Issuing the best possible flight options based on client needs.
2. Planning holiday packages including accommodation, car rentals / transfer, trains, excursions and guides.
3. Handling corporate accounts that requires meeting space or conference registration.
4. Luxury bookings from villa, cruise, yacht rentals and luxury goods request such as Louis Vuitton, Hermes etc.
5. Group booking of flights, excursions or hotel reservations
6. Invoicing and finalizing each service with accounts department
7. Ensuring all payments are settled from the suppliers / hotels.
8. Communicating with hoteliers / suppliers for business purpose and get familiarity with each other.
9. Reviewing contracted rates
10. Arranging all client documents prior to service and answering their enquiries

Travel Consultant à Belhasa Travels
  • Émirats Arabes Unis - Dubaï
  • janvier 2013 à mai 2017

Booking of flights to the most varied destinations across all continents for tourist, andLeisure purposes.

Hotel bookings providing a choice of budget hotels to luxury stay and resorts.

Booking of tours & excursions in UAE offering the best in entertainment and leisure.

Assistance with the visa formalities in United Arab Emirates (UAE).

Travel and Reservation Agent à Travel Guru Inc
  • Philippines
  • novembre 2011 à avril 2012

Travel Guru Inc.
Ortigas Center, Pasig City
November, 2011 to April 2012
Travel and Reservation Agent

Fully licensed travel agency located at the heart of business center in Philippines. Provide information and services requires for travel domestic and International such as domestic and international tickets, car rentals, visa assistance, hotel accommodation, travel insurance and tour packages.

• Receiving request from tourists or travel agents.
• Build up products and services suitable to the request.
• Making quotation for the services required
• Communicate to clients or to travel agents to give them offer.
• Making Reservation of accommodation, services with service providers based on client's booking or client's itinerary.
• Coordinate with Operation Department for arranging cars, guides etc,
• Coordinate with accounting department for payment.
• Build up season package products.

Admin Assistant / Receptionist à NCO Call Center Agency
  • Philippines
  • juin 2011 à novembre 2011

NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions

• Handle General administrative functions pertaining to admin & personnel functions.
• Controlled correspondences and monitored clerical and secretarial duties.
• Keep track of the personnel files and constantly updated them and maintained its security and confidentiality.
• Assists the customer with a great welcome and approach them with a respect to achieve and repeat a good business relationship.
• Works closely with related departments to ensure excellent guest service.
• Screening the incoming mails, faxes for proper routine and action forward
• Handle commercial communication, administration, office management, business management and sales & marketing coordination related duties in the organization.
• Oversee all aspects of general office coordination.

Éducation

Baccalauréat, Tourism
  • à San Sebastian College
  • mars 2011

Academic Preparations: • College San Sebastian College-Recoletos, Manila Bachelor of Science in Tourism June 2007-March 2011 •Excellent Award in Amadeus Training October 17, 2009 •Certificate of Distinction in Saber Course Training Emirates Aviation College August 05 to 09, 2012 Other Achievement •Events Management Convention (2010) “Manila ala Vegas” “Organizer” Le Pavillion, Metropolitan Park, Pasay City, Philippines October 2, 2010

Etudes secondaires ou équivalent, Secondary
  • à Roosevelt College
  • mars 2007

Roosevelt College, Marikina 2000-2007 Elementary and Secondary

Specialties & Skills

Communication Skills
Computer Industry
ACCOUNTING
AMADEUS, SABER AND GALILEO
CUSTOMER SERVICE
COMPUTER LITERATE

Langues

Anglais
Expert

Adhésions

Sebastian Tourism Organization
  • Member
  • March 2009

Formation et Diplômes

Excellent Award (Certificat)
Date de la formation:
October 2009
Valide jusqu'à:
October 2009
Organizer (Certificat)
Date de la formation:
October 2010
Valide jusqu'à:
October 2010
Certtificate of Attendance (Certificat)
Date de la formation:
December 2010
Valide jusqu'à:
March 2011