Bayt.com
Eslam Ali Hassan, Section Manager Office Automation & Mobility / after sales service

Eslam Ali Hassan

Section Manager Office Automation & Mobility / after sales service

Carrefour Hypermarket

Location
Oman - Muscat
Education
Bachelor's degree, Bachelor's degree in social
Experience
16 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :16 years, 4 Months

Section Manager Office Automation & Mobility / after sales service at Carrefour Hypermarket
  • Oman - Sohar
  • My current job since February 2008

Manage all aspects to ensure effective running and profitability of my section (office Automation& Mobility) which has an annual turnover of US$ 7.5m. With expected yearly sales growth and Net profit contribution due to high-income customer profile.
*Included with the above prior handling after sales service section, managing all customers “complains, call center, home delivery and warranty polices “for HHH / LHH departments for all electronics item to ensure effectively deliver customer satisfaction and receivables to demonstrating & driving excellent customer service

Education

Bachelor's degree, Bachelor's degree in social
  • at The Higher Institute of Social Work
  • September 2003

Specialties & Skills

Opening New Markets
+Endorse 0
Office Automation
+Endorse 0
Customer Satisfaction
+Endorse 0
Operational Delivery
+Endorse 0
Call Center Development
+Endorse 0
Operational skills for efficient running of Retail and service sections
+Endorse 0
Excellent IT skills
+Endorse 0

Languages

English
Expert

Training and Certifications

Planning and effective leadership (Training)
Training Institute:
Carrefour Hypermarket
Date Attended:
October 2011
Management Skills (Training)
Training Institute:
Carrefour Hypermarket
Date Attended:
June 2012
Shrinkage (Training)
Training Institute:
Carrefour Hypermarket
Date Attended:
December 2010