Customer service representative
Canadian medical center
Total years of experience :11 years, 4 Months
• Answers incoming customer calls regarding patient problems, service questions and general client concerns
• Accord positive energy for our team
• Handling complaints (from both staff and customers)
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Monthly reports in Serving customers
• Activities with our team to support other department
• Training the team on the new System and Solving problems
• Spread a sense of enthusiasm and obstetrical to work hard
• handling patient beautifully and treated as one of my family members
Excellent customer service skills.
Assisting with all aspects of administrative management, directory maintenance, logistics,
equipment inventory and storage.
Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting
invoices.
Coordinating between departments and operating units in resolving day-to- day administrative
and operational problems.
Scheduling and coordinating meetings, interviews, events and other similar activities.
Sending out and receiving mail and packages.
Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint,
Access, and Outlook).
Data entry using 10-key keypad.
Sending faxes.
Managing files.
Address resident concerns in accordance with company policies.
Performing multifaceted general office support.
Sending and receiving forms for the company.
Answering the phone.
All day-to- day operation matters.
Operate a range of office machines such as photocopiers and computers.
Negotiating contracts.
Customer service and provide the best deals help coordinate color management time and skill to negotiate deal with and solve problems and died for the development of new ideas
اصدار تقارير بالمبيعات واحتياجات الشركة من منتجات علي مدار العام وتوقعات المنتج وادارة البائعين وتوجيهم للعمل كفريق واحد مما يزيد من حجم المبيعات
This is the a first certification in business skills in its kind across the whole world It is specif
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